JADE KIRK
Canton,OH
Summary
Results-driven individual with a solid background in retail customer service and sales. Expertise in upselling and cross-selling techniques, enhancing overall sales performance. Highly organized with a keen eye for detail and strong communication skills. Rapidly acquires new skills and knowledge to contribute effectively to team goals.
Overview
7
7
years of professional experience
Work History
Team Leader
Gordon Food Service
Tallmadge, Oh
07.2022 - Current
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Motivated team to achieve optimal results through effective communication and interpersonal skills.
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
- Created clear roles and responsibilities for each member of the team based on strengths and weaknesses.
- Coached individuals to develop their technical knowledge as well as soft skills such as communication, teamwork.
- Established team goals, objectives and strategies for successful project completion.
- Managing payroll, alongside verifying time and attendance.
DSP
Hattie Larlham
Tallmadge, Oh
03.2021 - 07.2022
- Contributed to task completion through effective teamwork with coworkers.
- Executed daily cleaning duties to uphold safety and hygiene standards for clients.
- Certified in medication administration; ensured timely delivery of prescribed medications.
- Cooked meals adhering to clients’ dietary guidelines during shifts.
- Supported clients in daily living activities such as bathing, eating, dressing, and restroom use.
- Participated in continuous training sessions to enhance professional skills and expertise.
Sales Associate
Gordon Food Service
Tallmadge, Oh
07.2018 - 03.2021
- Resolved customer complaints courteously, demonstrating strong problem-solving skills.
- Guided customers in product selection, enhancing overall shopping experience.
- Managed cash register operations with precision for transactions and returns.
- Created engaging merchandise displays to attract customer attention.
- Ensured work area remained organized and free of clutter for optimal functioning.
- Performed regular cleaning duties to uphold store presentation standards.
- Welcomed customers warmly to foster positive interactions.
- Supported customers in choosing products to meet their needs effectively.
Education
High School Diploma -
Tallmadge High-school
Tallmadge, OH05.2020
Skills
- Multitasking
- Customer Service
- Payment Processing
- Product Sales
- Inventory Control
- Adapt to diverse groups
- Cash Handling
- POS System Operation
- Merchandising understanding
- Fraud Detection
- Display Setup
- Teamwork and Collaboration
- Payroll
Timeline
Team Leader
Gordon Food Service
07.2022 - Current
DSP
Hattie Larlham
03.2021 - 07.2022
Sales Associate
Gordon Food Service
07.2018 - 03.2021
High School Diploma -
Tallmadge High-school