Detail-oriented professional with experience in project coordination, accounts receivable, and customer service. Skilled in maintaining project records, managing invoices, and reconciling ledgers. Focused on improving workflow accuracy and keeping teams organized.
Overview
1
1
Language
19
19
years of professional experience
Work History
Project Coordinator
MK Measurements and Automations Inc.
03.2019 - Current
Coordinated project schedules, milestones, and dependencies across cross-functional teams.
Tracked deliverables, issues, and risks using project management systems and spreadsheets.
Maintained project documentation, templates, and records for accuracy and audit readiness.
Led accounts receivable operations, ensuring accurate invoicing, cash application, and daily ledger reconciliation.
Managed customer collections, resolved billing disputes, and maintained consistent follow-up on outstanding balances.
Streamlined invoice and payment workflows to improve accuracy and reduce processing delays.
Floral Specialist
Carthage Flower Shop
08.2018 - 02.2019
Designed custom floral arrangements aligned with customer preferences and event themes.
Advised customers on bouquet selection, care instructions, and seasonal floral options.
Managed flower conditioning, storage, and freshness standards to maintain product quality.
Coordinated order fulfillment for weddings, funerals, and special occasions with accuracy.
Office Administrative Assistant
Gulf Coast Pros LLC
05.2014 - 07.2018
Managed calendars, appointments, and meeting logistics to keep daily office operations organized.
Coordinated incoming calls, emails, and visitor communications with professionalism and accuracy.
Maintained filing systems, records, and confidential documents for efficient retrieval and compliance.
Streamlined document processing and data entry to improve accuracy across internal records.
Responded to inquiries from callers seeking information.
Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Salesperson
Best Buy
05.2013 - 04.2014
Engaged customers to identify needs and recommend Best Buy products and services.
Processed sales transactions accurately using point-of-sale systems and payment tools.
Supported product demonstrations to explain features, benefits, and setup options.
Promoted memberships, protection plans, and financing options during customer interactions.
Sales Associate
Walmart
08.2012 - 05.2013
Assisted customers with styling selections and product recommendations to support purchase decisions.
Processed sales transactions accurately using point-of-sale system.
Maintained organized merchandise displays to highlight new arrivals and seasonal collections.
Restocked inventory and monitored product availability to keep sales floor ready.
Sales Associate
All About You Boutique
08.2007 - 05.2010
Assisted customers with product selection, item locations, and checkout support.
Restocked merchandise, maintained organized displays, and ensured shelves remained fully stocked.
Processed transactions accurately while following cash handling and register procedures.
Resolved basic customer questions and escalated complex concerns to management.
Education
High School Diploma -
Barbers Hill High School
Mont Belvieu, TX
05-2010
Skills
Project management
Project coordination
Project scheduling
Documentation management
Project oversight
Document management
Document oversight
Client relations
Data collection
Event planning and execution
Customer management
Meeting coordination
Task delegation
Time management
Detail-oriented
Problem-solving
Accomplishments
Supervised team of 10 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Used Quickbooks to monitor accounts and accurately track project costs.
Collaborated with team of 10 in the development of several large scale projects.