Jade Laurier
Teaneck,NJ
Summary
Detail-oriented and professional administrative associate with experience in front-desk operations, patient- and customer-facing service, and handling confidential information. Currently working as a receptionist at Honda, responsible for scheduling, intake, documentation, and managing high-volume inquiries with accuracy and discretion. Previous experience as a ride operator strengthened adherence to safety procedures, compliance standards, and attention to detail in fast-paced environments. Known for clear communication, reliability, and strong organizational skills. Seeking an insurance or patient access role within a hospital setting.
Overview
2
2
years of professional experience
Work History
Lead Receptionist
Honda of Tenafly
Tenafly, New Jersey
08.2025 - Current
- Served as the primary point of contact for customers, managing check-ins, inquiries, and documentation in a high-volume front-desk environment.
- Collected, verified, and updated customer information with a strong focus on accuracy and confidentiality.
- Scheduled appointments and coordinated daily calendars while ensuring all required information was complete and properly recorded.
- Handled sensitive paperwork and digital records in compliance with company privacy standards.
- Communicated clearly and professionally with customers, service advisors, and management to resolve questions and ensure smooth operations.
- Maintained organized records and files to support efficient processing and follow-up.
- Managed multiple tasks simultaneously in a fast-paced setting while meeting deadlines and maintaining attention to detail.
- Utilized computer systems and office software to input data, track appointments, and retrieve customer information efficiently.
Ride Operator
Nickelodeon Universe
East Rutherford, New Jersey
07.2024 - 08.2025
- Operated rides in accordance with strict safety procedures and regulatory guidelines, ensuring consistent compliance and attention to detail.
- Verified guest eligibility and safety requirements prior to ride operation, confirming accurate information before participation.
- Communicated rules, instructions, and safety information clearly and professionally to guests of all ages.
- Monitored ride operations to identify and respond promptly to issues, maintaining a safe and orderly environment.
- Maintained accurate logs, reports, and operational checklists as required.
- Worked efficiently in fast-paced, high-volume environments while maintaining focus and professionalism.
- Collaborated with team members and supervisors to ensure smooth daily operations and adherence to standards.
- Demonstrated reliability by following schedules, procedures, and escalation protocols.
Education
Teaneck High School
Teaneck, NJ06-2023
Skills
- Problem resolution
- Critical thinking
- Time management
- Attention to detail
- File management
- Strong organization
- Phone etiquette
References
References available upon request.
Timeline
Lead Receptionist
Honda of Tenafly
08.2025 - Current
Ride Operator
Nickelodeon Universe
07.2024 - 08.2025
Teaneck High School