Jade Lee
Corpus Christi,TX
Summary
Dynamic professional with a proven track record in customer relations and business management. As the owner of The Wren's Wares, I enhanced client satisfaction through exceptional service and efficient processes, leading to increased repeat business. Skilled in relationship building and time management, I thrive in fast-paced environments, ensuring optimal guest experiences.
Overview
3
3
years of professional experience
Work History
Owner
The Wren's Wares
05.2024 - Current
- Managed business operations in workshop and market settings.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Senior Guest Advisor
GameStop
08.2023 - 09.2024
- Increased repeat business through exceptional customer service and attention to detail in all interactions.
- Improved guest satisfaction by implementing personalized service strategies and addressing individual needs.
- Optimized room inventory management, maximizing occupancy rates while minimizing overbooking situations.
- Maximized retail space utilization by creating visually appealing merchandise displays that showcased available products effectively.
- Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
Wait Staff Member
Carino's
01.2023 - 03.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Calallen High School
Corpus Christi05-2018
Skills
- Customer relations
- Friendly, positive attitude
- Time management
- Attention to detail
- Problem-solving abilities
- Relationship building
- Exceptional verbal and written communication
- Teamwork and collaboration
- Guest relations
Timeline
Owner
The Wren's Wares
05.2024 - Current
Senior Guest Advisor
GameStop
08.2023 - 09.2024
Wait Staff Member
Carino's
01.2023 - 03.2023
High School Diploma -
Calallen High School
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