To secure a position as an Account Support Representative with MasterBrands Cabinets LLC Detailed [Job Title] with [Number] years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks.
Overview
10
10
years of professional experience
Work History
Substitute Teacher, K-12
Greater Jasper Consolidated Schools
Jasper, IN
08.2023 - Current
Provided instruction and guidance to students in the absence of a regular teacher.
Assisted with classroom management issues when needed.
Monitored student progress throughout the day.
Encouraged positive behavior among students through effective communication techniques.
Promoted a safe and secure atmosphere within the classroom setting.
Provided feedback on assignments or projects given by the regular teacher.
Enforced classroom routines to keep students on schedule and operating at consistent level.
Provided classroom instruction outlined in teacher's lesson plans.
Provided notes and reports on school day activities to primary teacher.
Established and enforced rules for behavior and procedures to maintain order among students.
Insides Sales
PIER Group
Jasper, IN
05.2022 - 03.2023
Process and maintain customer quotes/orders throughout the life cycle from initial request to delivery utilizing Channel Online and NetSuite (inclusive of return material authorizations and credits)
Facilitate day to day communications with customers, interact with vendor network, and coordinate activities with internal personnel with a high emphasis on responsiveness
Support team members and account managers by handling customer inquiries, providing data and reports, troubleshooting issues, and solving problems before they impact the customer
Answer inquiries about product availability and order status
Assist with pricing and margin preservation proactively looking for ways to increase overall sales outcomes
Complete Accounts Payable each day for Ingram and other vendors in Bill.com
Back-up for Accounts Receivable and Invoicing duties in NetSuite.
Received and responded to customer inquiries in a timely manner.
Performed data entry tasks into company databases accurately and efficiently.
Greeted customers to determine wants or needs.
Forensic Interviewer
Southwestern Indiana Child Advocacy Center Coalition
Jasper, IN
01.2018 - 04.2022
Conduct neutral, fact-finding, in-depth interviews with children who are alleged victims of all types of abuse
Provided emotional support to victims during interviews by actively listening and responding empathetically.
Input intake forms, surveys, and other data
Develop and maintain data reports
Assist with grant applications
Market through social media
Coordinate and plan Fundraising events.
Facilitated the review of case files, reports, and other relevant documents to gain a better understanding of the incident.
Developed rapport with victims to encourage them to open up and provide accurate information related to their experiences.
Collaborated with law enforcement personnel, attorneys, social workers, psychologists, and other professionals involved in the investigation process.
Created detailed summaries of interviews for use in court proceedings and investigative purposes.
Adhered to all applicable laws, regulations, policies, and procedures governing forensic interviews.
Maintained confidentiality of sensitive information obtained through interviews according to established standards of practice.
Participated in regular training sessions designed to enhance knowledge base and stay abreast of new developments within the field.
Reviewed audio recordings or transcripts of prior interviews conducted with victims and witnesses for accuracy and completeness.
Testified in court cases to back up case evidence and detail timelines.
In-Home Daycare Owner
Self-Employed
Jasper, IN
08.2016 - 01.2018
Maintained records of attendance, meals served and other important information regarding each child's progress.
Teach Preschool lessons
Prepare daily meals
Complete daily paperwork and maintain electronic folders on Google Drive.
Organized activities such as games, arts and crafts, music, outdoor playtime, story time, field trips and other educational programs.
General Accounting Analyst
MasterBrand Cabinets Inc
Jasper, IN
10.2015 - 06.2016
Promoted to Financial Analyst II
Complete reporting for Month-End and Budget
Complete Payroll for all divisions in MasterBrand
Complete reporting for Returns & Allowances
Manage Asset Valuations for Insurable Values
Ad Hoc finance projects & streamline processes.
Identified opportunities for process improvements across the organization.
Developed strategies to optimize operational efficiency and reduce costs.
Prepared forecasts of future performance based on historical trends.
Participated in regular meetings with management to assess and address issues and identify and implement improvements.
Logistics Finance Analyst
MasterBrand Cabinets Inc
Jasper, IN
01.2014 - 10.2015
Complete reporting for Month-End, Forecast, Budget
Support Logistics Department by providing Contract Analysis, Ad Hoc project requests, tracking Carrier Inflation, etc
Manage Freight Quotes for Channel Finance
Manage and maintain CI Log and Inflation Checkbook
Built & Maintain Tracking file for Menards Less-than-Truckload to Truckload Project
Prepared detailed reports of financial results for senior management review.
Produced and presented required reports and financial statements each month.
Organize and plan recurring monthly meetings.
Provided support on monthly, quarterly and annual closing activities.
Education
Bachelor’s of Science in Accounting and Professional Services with an emphasis in Managerial Accounting - Accounting
University of Southern Indiana
12.2013
Associate’s degree completed in Business Administration in May, 2012 -
Vincennes University
Academic Honors -
Jasper High School
05.2008
Skills
Exceptional ability to multitask
Well-developed Math skills/Tested Accounting skills
Proven Communication skills
Detail-oriented
Outstanding Customer Service skills
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Google Drive
Strong Organizational skills
Excellent Time-Management
Customer Relations
Cost Accounting
Adaptive Team Player
References
Kristin Braun, President of the Jasper Elementary School PTO, (812) 631-2037
Mady Horney, Former Co-Worker, (812) 827-1958
Shane Denu, Involved together in Actor’s Community Theater, (812) 482-3030
Affiliations
Single mother of four actively involved, well-rounded children
Actively involved in Actors Community Theater in various capacities
Volunteer for opportunities with the schools' Parent-Teacher Organization
Prior Strassenfest Committee Member but still actively volunteer when help is needed
Timeline
Substitute Teacher, K-12
Greater Jasper Consolidated Schools
08.2023 - Current
Insides Sales
PIER Group
05.2022 - 03.2023
Forensic Interviewer
Southwestern Indiana Child Advocacy Center Coalition
01.2018 - 04.2022
In-Home Daycare Owner
Self-Employed
08.2016 - 01.2018
General Accounting Analyst
MasterBrand Cabinets Inc
10.2015 - 06.2016
Logistics Finance Analyst
MasterBrand Cabinets Inc
01.2014 - 10.2015
Bachelor’s of Science in Accounting and Professional Services with an emphasis in Managerial Accounting - Accounting
University of Southern Indiana
Associate’s degree completed in Business Administration in May, 2012 -
Health Science Educator for Dubois County Schools (CTE) at Greater Jasper Consolidated SchoolsHealth Science Educator for Dubois County Schools (CTE) at Greater Jasper Consolidated Schools