Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jade Martinez

Summary

To obtain a position with a company where I will utilize my skills, educational experience, and ability to provide excellent service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Executive Communication Specialist

Rocket Connections
11.2021 - Current
  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
  • Meeting personal and team goals.
  • Outbound calls roughly 1000 a day.
  • Following a script which allows to educate clients on why we are reaching out.

Henry Ford Optimeyes
  • Accurately and efficiently schedules appointments, completes and maintains patient electronic medical records
  • Answering questions over the phone and using outlook for emails
  • Communicates with all departments to coordinate services
  • Understanding products and services that are available to customers to create value to exceed customer expectations
  • Able to use Web Denis, Medicare/Medicaid certified to speak with agents.
  • Identified issues, analyzed information and provided solutions to problems

Account Representative

Harris & Harris
  • My main task is to address the account holders concerns
  • Follow up with clients on their established payment plans in addition to assisting customers with funding agencies
  • Microsoft word, SAP computer skills
  • Scheduling appointments for reconnection's and orders for the home; Gas and Electric
  • Using compassion, empathy and respect.

Starfish Family Services
  • As a classroom aide in following classroom routine
  • Assist in the center needs as requested of site leaders
  • Helps students and parents communicate with teachers in Spanish
  • Ensure the safety of children while indoors or outdoors (playground)
  • Provide support to children with activities at individual development support.

Education

Some College (No Degree) -

Central Michigan University
Mount Pleasant, MI

Diploma -

Western International High School
Detroit, MI
2016

Skills

  • Adaptable: Multi-tasker: Determine
  • People skills Reliable
  • Microsoft Office
  • Updating Customer Accounts
  • Analytical and Critical Thinking
  • Persuasive Negotiations
  • Sales Expertise

Certification

Certified Nurse Assistant

Languages

Spanish
Limited Working

Timeline

Executive Communication Specialist

Rocket Connections
11.2021 - Current

Henry Ford Optimeyes

Account Representative

Harris & Harris

Starfish Family Services

Some College (No Degree) -

Central Michigan University

Diploma -

Western International High School

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Jade Martinez