Jade M. O’Connor, RN BSN
13180 NW 6th Terrace Miami,FL
Summary
Seeking a REGISTERED NURSE position requiring a dedicated health care professional with hands-on clinical experience, excellent patient relations skills, and a reputation as a valued team player.
PROFESSIONAL OVERVIEW
Exceptional patient care experience. Proven track record of professionalism and exceptional Customer Service Skills. Ability to work without supervision and can meet demands and deadlines effectively. Effective problem solver and critical thinker. Outstanding motivator and influential leader, capable of working in high-pressure situations in a highly productive environment. Excellent time management and organizational skills. Superb communications skills.
Overview
7
7
years of professional experience
Work History
Manager
Smoothie King
01.2018 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved safety procedures to create safe working conditions for workers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
Education
Registered Nurse -
State of Florida Department of Health Division of Medical Quality Assurance
License #: RN 968120903.2025
Bachelor’s of Science - Nursing
Florida National University
Hialeah, FL01.2024
Associate of Arts -
Florida International University
Miami, FL03.2022
Skills
- BLS/CPR Certified
- ACLS Certified
Timeline
Manager
Smoothie King
01.2018 - Current
Registered Nurse -
State of Florida Department of Health Division of Medical Quality Assurance
Bachelor’s of Science - Nursing
Florida National University
Associate of Arts -
Florida International University
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