Jade Moore
Royse City
Summary
Army veteran with five years of dedicated service, known for discipline, integrity, and exceptional teamwork. Transitioning into a civilian career focused on healthcare, leveraging a passion for helping others and a strong commitment to delivering high-quality healthcare services. A compassionate and empathetic individual, dedicated to providing personalized care and ensuring patient comfort and wellbeing. Possesses a solid foundation in medical procedures, emergency response, and patient assessment. Seeking an opportunity to contribute my skills and military experience to a healthcare organization committed to excellence in patient care.
Overview
6
6
years of professional experience
Work History
Clinical Scheduler
Nav Central
Forney
- Current
- Coordinating appointments for patients, doctors, and other medical professionals
- Answering phone calls and emails, and routing calls to the correct person or department
- Collecting patient information, including demographics and insurance, and updating patient records
- Resolving scheduling conflicts and finding alternatives when needed
- Providing professional and courteous service to patients, providers, and other staff
Training Room Clerk
U.S. Army
Baumholder
03.2022 - 03.2023
- Trained employees on the online system DTMS and assigned duties.
- Initiated timely response to emails, voicemails and written correspondence.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Worked closely with coworkers to strategically plan for company growth.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
Cardiovascular Specialist
U.S. Army
Landstuhl
09.2019 - 07.2021
- Assisted with cardiac catheterization by operating a multi-channel physiologic monitor.
- Used manual and automated recording devices to keep track of the results of procedures like EKGs.
- Assisted physicians with procedures such as pacemaker insertions and balloon angioplasties to help them resolve cardiac and peripheral vascular issues.
- Used electronic test equipment and recording devices to perform electrocardiograms, echocardiograms, and stress tests.
- Inspected, maintained, and adjusted cardiology equipment to ensure that it functioned properly and could be used for diagnostic purposes.
- Helped with the diagnosis and treatment of a variety of conditions, including unstable angina, cardiomyopathy, coronary artery disease, and cardiac dysrhythmia.
- Verified patient identities, reviewed consultation requests, and entered anticipated services into the patient log.
- Answered phones, checked patients in and out at the front desk.
- Scheduled patient procedures and consults.
Education
High School -
Luther Burbank High School
San Antonio, TX06.2017
Skills
- Communication skills
- Hospital Experience
- Medical terminology
- EMR Systems
- HIPAA
- Patient care
- Phone etiquette
- Microsoft Excel
- Medical office experience
- Data entry
- Organizational skill
- Time management
- Microsoft Office
- Computer literacy
- Medical documentation
- Military Experience
- Leadership
- Customer service
Timeline
Training Room Clerk
U.S. Army
03.2022 - 03.2023
Cardiovascular Specialist
U.S. Army
09.2019 - 07.2021
Clinical Scheduler
Nav Central
- Current
High School -
Luther Burbank High School