Jade Nettum
Mandan
Summary
Dedicated professional with over eight years of experience in direct care, behavior support, and education for individuals of all ages, including children and those with developmental disabilities. Skilled in fostering positive relationships with families and community members while creating safe and supportive learning environments.
Overview
8
8
years of professional experience
Work History
Sales & service supervisor
Sephora
Fargo
03.2025 - 05.2026
- Delivered exceptional customer service while building lasting relationships with clients.
- Guided customers in selecting products tailored to their specific needs and preferences, enhancing their shopping experience.
- Educated clients on skincare, makeup, and beauty products.
- Collaborated with team members to meet and exceed sales targets and elevate overall customer satisfaction.
- Managed diverse responsibilities in a fast-paced retail environment, ensuring professionalism and service quality.
- Maintained a clean, organized, and welcoming sales floor.
Behavioral Health Technician
ND Autism Center
Fargo
01.2022 - 05.2025
- Provided individualized support to children with autism through tailored treatment plans, enhancing engagement and skill development.
- Executed behavior intervention strategies in collaboration with clinical staff, contributing to improved behavioral outcomes.
- Collected behavioral data and documented student progress.
- Encouraged communication, social interaction, and daily living skills.
- Collaborated with therapists, supervisors, and families to help children achieve developmental goals.
- Applied patience and positive reinforcement techniques to foster emotional regulation and facilitate learning progress.
DSP
CHI Friendship
Fargo
01.2018 - 01.2022
- Implemented behavior support plans using positive reinforcement techniques.
- Provided individualized support for individuals with developmental and intellectual disabilities.
- Assisted with daily living skills while promoting independence and confidence.
- Created safe, structured, and supportive environments.
- Supervised and mentored new employees while ensuring quality care.
- Maintained detailed documentation and communicated with families and interdisciplinary teams.
Education
Fargo South High School
Fargo, North DakotaSkills
- Sales Strategy Development
- Customer Relationship Management
- Time Management
- Communication
- Team Collaboration
- Organization
- Documentation
- Conflict Resolution
- Patience & Empathy
- Positive Reinforcement
- Behavior Management
- Classroom Assistance
- Student Support
Timeline
Sales & service supervisor
Sephora
03.2025 - 05.2026
Behavioral Health Technician
ND Autism Center
01.2022 - 05.2025
DSP
CHI Friendship
01.2018 - 01.2022
Fargo South High School