Jade Oilbright
Detroit
Summary
Motivated Retail Professional with nearly 3 years of experience in customer service and operations. Delivered exceptional service through effective inventory management and training initiatives while excelling in POS operation and stocking in fast-paced environments. Focused on contributing to organizational success in a part-time or full-time role.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Burlington
Memphis
09.2025 - 11.2025
- Cultivated relationships with peers and upper management to enhance collaboration and support team objectives.
- Executed daily recovery tasks to maintain clean and organized areas, contributing to overall store efficiency.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Packaged customer purchases and wrapped gifts to ensure appealing presentation and enhance customer satisfaction.
Sales Associate
Aeropostale
Memphis
06.2025 - 07.2025
- Implemented promotional displays to highlight seasonal products effectively.
- Provided accurate information about products, prices and services.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Forever 21
Auburn Hills
09.2023 - 04.2025
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized and visually appealing merchandise displays.
- Monitored inventory levels and reported restocking needs to management.
- Answered incoming telephone calls to provide store, products and services information.
Customer Service Cashier
Captain Jays
Detroit
07.2023 - 08.2023
- Handled cash, credit, and gift card payments with precision and care.
- Operated cash registers, ensuring accurate processing of payments for goods and services.
- Processed customer transactions accurately and efficiently at busy service counter.
- Assisted customers with product inquiries, delivering knowledgeable recommendations to enhance satisfaction.
- Maintained organized checkout area, contributing to a positive and efficient customer experience.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
Mental Health
Oakland Community College
Bloomfield Hills, MI 05.2026 - 05.2028
Mumford High School
Detroit, MISkills
- Retail customer service Stocking Food service Data entry Customer service Communication Computer operation Promoting products Phone etiquette Store closing procedures Time management Cash register Machinery operation
Timeline
Mental Health
Oakland Community College
05.2026 - 05.2028
Sales Associate
Burlington
09.2025 - 11.2025
Sales Associate
Aeropostale
06.2025 - 07.2025
Sales Associate
Forever 21
09.2023 - 04.2025
Customer Service Cashier
Captain Jays
07.2023 - 08.2023
Mumford High School