Jade Oleary
Ozone Park
Summary
Detail-oriented administrative professional with expertise in office management, scheduling, and communication. Manages multiple tasks to enhance operational efficiency and supports executive teams effectively. Strong collaborator adaptable to changing priorities, consistently contributing to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
American Airlines
07.2022 - 06.2026
- Coordinated administrative tasks to uphold operational standards and regulatory requirements in airport settings.
- Led quality assurance audits, verifying compliance with company policies and identifying areas for improvement.
- Improved ticketing transaction accuracy by reviewing baggage fee overrides. Streamlined operational documentation processes for better clarity.
- Managed badge processing and reporting for onboarding, ensuring effective cross-functional collaboration.
- Managed office communications, facilitating collaboration between departments and external partners.
- Developed and maintained filing systems, enhancing document retrieval efficiency for staff.
- Trained new administrative staff on procedures and tools, fostering a knowledgeable team environment.
Regional Branch Manager
Fridge No More
06.2021 - 06.2022
- Streamlined daily operations across multiple locations, focusing on optimizing workflow and improving team collaboration.
- Achieved seamless onboarding experiences for new hires through effective management of hiring processes and employee development initiatives. Improved team scheduling and performance tracking, contributing to overall organizational success.
- Oversaw the creation of budgets, financial reports, and operational forecasts to enhance financial planning. Managed the development of comprehensive financial documentation to inform strategic decisions.
- Optimized workflows to improve efficiency, maintaining strict safety and compliance protocols.
Loss Prevention Supervisor
Old Navy
10.2019 - 10.2021
- Analyzed loss prevention data and facilitated employee safety training sessions to mitigate risks and ensure compliance with safety standards.
- Led investigative efforts to uncover root causes of inventory loss, resulting in significant shrink reduction.
- Worked alongside leadership to monitor and maintain high operational standards across the organization.
- Conducted thorough investigations for theft incidents, collaborating with local law enforcement.
- Developed training programs for staff on loss prevention techniques and awareness.
- Monitored store operations to detect potential vulnerabilities and mitigate risks.
Shift Manager / Cashier
Boston Market
09.2018 - 12.2019
- Oversaw daily restaurant operations and managed staff performance.
- Administered cash handling procedures, coordinated scheduling, optimized inventory management, and enhanced customer service experiences.
- Trained and mentored staff on operational procedures and customer service excellence.
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
Grand Street Campus
Brooklyn, NY2018
Skills
- Project coordination
- Customer Service
- Operational management
- Data management
- Efficiency management
- Compliance management
- Policy adherence
- Financial preparation
- Effective time management
- Basic bookkeeping
- Team collaboration
- Strategic leadership
- Strong written communication
Certification
Certified Home Health Aide (HHA)
Timeline
Administrative Assistant
American Airlines
07.2022 - 06.2026
Regional Branch Manager
Fridge No More
06.2021 - 06.2022
Loss Prevention Supervisor
Old Navy
10.2019 - 10.2021
Shift Manager / Cashier
Boston Market
09.2018 - 12.2019
High School Diploma -
Grand Street Campus