Jade Parker
Marietta,GA
Summary
Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous offices/homes independently with no supervision and relative ease. Results-driven Woman that excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
11.2022 - Current
- Brewed coffee and tea and changed out drink station syrups.
- Became familiar with products to answer questions and make suggestions.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Cleaning Contractor
Handy
06.2020 - 01.2023
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
- Implemented environmentally friendly cleaning practices to reduce environmental impact without compromising quality.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Proactively identified potential issues in properties that required special attention or additional services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Upheld a professional appearance at all times while representing the company on job sites.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
Deli Clerk
Kroger's Supermarket
02.2022 - 11.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
South Cobb High School
Austell, GA05.2018
Skills
Positive Company Representation
Inventory organization
Productivity and Time Management
Stocking and Replenishment
Food and Beverage Service
Quality Assurance
Decision-Making
Problem Resolution
Cross-Functional Teamwork
Computer Skills
POS Systems
Cash Handling
Timeline
Crew Member
Dunkin' Donuts
11.2022 - Current
Deli Clerk
Kroger's Supermarket
02.2022 - 11.2022
Cleaning Contractor
Handy
06.2020 - 01.2023
High School Diploma -
South Cobb High School