Maria Belen ALVAREZ PADILLA
New Caney,TX
Summary
Dynamic professional with a proven track record in customer service and child welfare, notably at Jollibee Foods. Excelled in leadership and technology knowledge, enhancing company standards and diversity awareness. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating a strong work ethic and positive, professional demeanor.
Overview
6
6
years of professional experience
Work History
Crew Member
Jollibee Foods
Houston, TX
05.2023 - 06.2024
- Maintained safe food handling practices to prevent germ spread.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
- Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
Cashier
La Michoacana Meat Market
Houston, TX
06.2021 - 05.2022
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Attention to Child Abuse
DIF
La Barca , Jalisco
02.2018 - 08.2018
- Ensured all evidence was collected in accordance with applicable laws and procedures.
- Kept child welfare worker informed of progress and challenges
- Take care of the children and make sure they are healthy.
Education
High School Diploma -
Hastings High School
4410 Cook Rd, Houston, TX 7707205-2022
Some College (No Degree) -
Houston Community College
Houston, TXLone Star College
New Caney, TXSkills
- Leadership qualities
- Company standards
- Diversity awareness
- Positive company representation
- Conflict resolution
- Creative play ideas
- Child Development Understanding
- Positive and professional
- Strong work ethic
- Toddler care experience
- Basic first aid
- Classroom technology
- Technology knowledge
Accomplishments
- Microsoft Office Specialist
Languages
Spanish
Professional
Timeline
Crew Member
Jollibee Foods
05.2023 - 06.2024
Cashier
La Michoacana Meat Market
06.2021 - 05.2022
Attention to Child Abuse
DIF
02.2018 - 08.2018
High School Diploma -
Hastings High School
Some College (No Degree) -
Houston Community College
Lone Star College
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