Jade Porras
Laredo,TX
Summary
Dedicated professional with strong customer service skills and cash handling expertise. Committed to reliability, punctuality, and maintaining high standards, ensuring exceptional experiences for customers.
Results-driven team member with experience in cash management and customer assistance. Known for mentoring new employees and enhancing operational efficiency through effective communication and teamwork, contributing to overall store success.
Overview
2
2
years of professional experience
Work History
Cashier
Freddy's Frozen Custard & Steakburgers
Laredo, TX
06.2025 - Current
- Handled cash management tasks, including balancing registers at shift end.
- Promoted menu items through effective communication and product knowledge.
- Adapted quickly to changing priorities in a fast-paced environment.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Cashier
Charleys Philly Cheese Steak
Laredo, TX
06.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of service areas.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Supported inventory management by restocking supplies as needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Team Member
Jersey Mikes
Laredo, TX
10.2024 - 04.2025
- Delivered exceptional customer service by assisting with order preparation and ensuring satisfaction.
- Operated kitchen equipment safely while maintaining cleanliness and organization in work area.
- Collaborated with team members to streamline food assembly processes and enhance efficiency.
- Supported inventory management through restocking supplies and monitoring product freshness.
- Adapted quickly to changing demands during peak hours, maintaining high service levels.
- Assisted in training new employees on operational procedures and company standards.
- Implemented best practices for food safety and sanitation protocols consistently throughout shifts.
- Learned all required tasks quickly to maximize performance.
Delivery Driver
Pizza Hut
Laredo, TX
05.2024 - 07.2024
- Delivered orders efficiently while adhering to safety and traffic regulations.
- Ensured customer satisfaction through timely and accurate order fulfillment.
- Maintained vehicle cleanliness and functionality through regular inspections.
- Assisted in training new drivers on delivery protocols and best practices.
- Managed cash transactions accurately during delivery operations.
- Collaborated with kitchen staff to streamline order preparation processes.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
Master of Science -
Lyndon B Johnson Highschool
Laredo, TX05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling expertise
- Product knowledge
- Issue resolution
- Merchandise restocking
Languages
English
Full Professional
Timeline
Cashier
Freddy's Frozen Custard & Steakburgers
06.2025 - Current
Cashier
Charleys Philly Cheese Steak
06.2025 - 08.2025
Team Member
Jersey Mikes
10.2024 - 04.2025
Delivery Driver
Pizza Hut
05.2024 - 07.2024
Master of Science -
Lyndon B Johnson Highschool