Jade Royster
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Uber Eats Driver
Uber Eats
Chicago , IL
01.2020 - 09.2024
- Delivered packages to customers in a timely and efficient manner.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Caregiver
Help at Home Senior Care
Chicago, IL
01.2024 - 08.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Customer Service Representative
Enova International
Chicago , IL
03.2020 - 05.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Medical Receptionist
The Vision Salon
Chicago, IL
09.2019 - 12.2020
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
Trade - Esthetician
Tricoci University of Beauty Culture
Bridgeview, ILSome College (No Degree) - Psychology
Monmouth College
Monmouth, ILSkills
- Patient Companionship
- Multitasking and Organization
- Time Management
- Problem-Solving
- Inbound and Outbound Calling
- Appointment Scheduling
- Retail sales customer service
Timeline
Caregiver
Help at Home Senior Care
01.2024 - 08.2024
Customer Service Representative
Enova International
03.2020 - 05.2021
Uber Eats Driver
Uber Eats
01.2020 - 09.2024
Medical Receptionist
The Vision Salon
09.2019 - 12.2020
Trade - Esthetician
Tricoci University of Beauty Culture
Some College (No Degree) - Psychology
Monmouth College