Jade Saul
Roseville,CA
Summary
Front-line customer service with over 10 years of experience. Knowledge of working with a variety of POS systems in multiple restaurants. Quick, efficient, loyal, and reliable. Full-time Mother.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Bennett's Westside
08.2023 - Current
- Demonstrates strong multi-tasking skills by managing multiple tables simultaneously while providing the utmost service quality.
- Works with POS system to place orders, manage bills, and handle complimentary items.
- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
- Ranked number 1 for selling the most desserts
Server and Bartender
Awful Annie's 10 Years
09.2013 - 08.2023
- Served & oversaw multiple banquet events ensuring prompt food delivery & maintaining quality customer service to all patrons.
- Handled 8 table sections
- Created atmosphere-friendly cocktails
- Greeted all guests walking through the door with the utmost welcoming approach
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty & maximizing repeat business
- Used cash book & credit card machines to cash out customers.
- Answer phones, assist with questions, process To-Go orders, and schedule reservations.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ11.2020
Associate of Arts - Exercise Science
Bryan University
Tempe, AZ10.2018
High School Diploma -
Choices Charter
Carmichael, CA01.2014
Skills
- Customer Service
- Rapport
- Upselling
- Culinary Operations
- Ability to multitask
- Communication skills
- Mixology
- Teamwork
Certification
- Food Handlers card
- California Alcohol & Beverage Control certified
- Udemy Bartending Mastery
Timeline
Server
Bennett's Westside
08.2023 - Current
Server and Bartender
Awful Annie's 10 Years
09.2013 - 08.2023
Bachelor of Science - Business Management
Grand Canyon University
Associate of Arts - Exercise Science
Bryan University
High School Diploma -
Choices Charter