Jade Sawyer
Florence,SC
Summary
I am an enthusiastic and reliable worker, skilled in providing hospitality by assisting guests in a courteous, efficient, and friendly way.
Overview
9
9
years of professional experience
Work History
Server
Stefanos Italian Restaurant
Florence, SC
10.2022 - Current
- Ensured that each guest was served courteously, quickly, and efficiently
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Floor Supervisor
ANN INC. - Loft Outlet
Marysville, WA
01.2022 - 08.2022
- Coordinated daily business activities including inventory control, purchasing, pricing, merchandise displays, and quality assurance
- Implemented Store policies and procedures
- Handled money with a Point-of-Sale system including checkout, returns and exchanges
- Provided leadership in creating a positive work environment for staff members by promoting teamwork and collaboration
Sales Associate
Kate Spade New York
Marysville, WA
09.2021 - 04.2022
- Acquired experience working towards sales goals with a team
- Drove sales through engagement with customers
- Greeted and assisted guests with a welcoming attitude
- Learned In-depth Knowledge about the brand to better help our consumers
- Conducted credit card transactions through POS System
Front Desk Associate
Holiday Inn
West Yellowstone, MT
01.2021 - 08.2021
- Collected credit card information for each transaction and posted charges to customer folios
- Managed guest reservations and room assignments
- Supported guests in receiving requested assistance with resolving problems
- Coordinated with housekeeping or maintenance departments to help resolve room problems
- Represented brand by upholding hotel's high standards of quality and service
Hawaii-Waitress
Norwegian Cruise Lines
12.2018 - 12.2020
- Took orders for food and beverages in a professional manner
- Checked back with customers to ensure satisfaction with each course
- Delivered food and drinks from kitchen or bar areas to dining room tables
- Demonstrated knowledge of wine list and recommended wines based on customer preferences
Debt Collector
Sentry Credit
Everett, WA
02.2018 - 08.2018
- Managed collection efforts with a high level of persuasiveness and professionalism
- Negotiated payments while continuing to build a positive relationship with consumers
- Remarkable ability to maintain confidentiality of information
- Processed and set up complicated payment arrangements
Dining Steward
American Cruise lines
Guilford, CT
10.2017 - 01.2018
- Provided excellent service to all guests onboard the ship
- Assisted with Housekeeping duties
- Accommodated the needs of guests in the dining room
- Made positive impressions by having a friendly and approachable attitude
Seasonal Cashier
Lowe's
Arlington, WA
05.2017 - 10.2017
- Consulted and assisted customers to determine needs
- Operated the stores Point of Sale (POS) computer system
- Maintained cash drawer
- Followed all safety policies and company standards
Banquet Captain
The Medallion Hotel
Arlington, WA
06.2015 - 01.2017
- Originally employed as a banquet server
- Handled planning/setup for banquets and parties
- Executed all banquet cleanup and removal
- Carried out immaculate fine dining
- Went above and beyond to exceed expectations for clients
Education
High School Diploma -
Lakewood High School
Marysville, WA06-2017
Skills
- Upscale dining expertise
- Wine Pairings
- Menu Memorization
- Food allergy awareness
- Safe Food Handling
- Sales abilities
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server
Stefanos Italian Restaurant
10.2022 - Current
Floor Supervisor
ANN INC. - Loft Outlet
01.2022 - 08.2022
Sales Associate
Kate Spade New York
09.2021 - 04.2022
Front Desk Associate
Holiday Inn
01.2021 - 08.2021
Hawaii-Waitress
Norwegian Cruise Lines
12.2018 - 12.2020
Debt Collector
Sentry Credit
02.2018 - 08.2018
Dining Steward
American Cruise lines
10.2017 - 01.2018
Seasonal Cashier
Lowe's
05.2017 - 10.2017
Banquet Captain
The Medallion Hotel
06.2015 - 01.2017
High School Diploma -
Lakewood High School
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