Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Spence

South Boston,VA

Summary

Driven Medical Assistant, recently completed the Certified Clinical Medical Assistant (CCMA) program at Pathway Medical Institute awaiting to do boards. Brings strong experience in patient-facing roles, administrative coordination, and healthcare support. Known for professionalism, attention to detail, and ability to create a positive patient experience. Seeking an entry-level Medical Assistant role to contribute clinical training and administrative expertise to a healthcare team.

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.

Overview

9
9
years of professional experience

Work History

Patient Service Representative

Piedmont Access To Healthcare Services
01.2024 - Current
  • Manage scheduling, patient intake, maintains patient records, patient communication, proficiency in office software and electronic health records.

Front Desk Coordinator

Dr. Sang H. Yu DDS Family Dentistry
01.2020 - 01.2023
  • Managed scheduling, patient intake, insurance verification, and claims processing while maintaining accurate records and supporting daily operations.

Customer Service Representative

Faneuil
01.2019 - 01.2020
  • Resolved customer concerns efficiently, supported account management, and ensured clear communication.

Hair Stylist

Jan’s Hairstyling
01.2018 - 01.2020
  • Provided personalized services, maintained scheduling, and demonstrated strong interpersonal and organizational skills.

Education

CCMA -

Pathway Medical Institute
Pulaski
06-2026

Certificate -

Sylvain Melloul International Hair Academy
Lynchburg, VA
01-2018

Diploma -

Halifax County High School
South Boston, VA
01-2015

Skills

  • Patient Intake
  • Vital Signs
  • Phlebotomy
  • EKG
  • Patient Communication
  • Patient intake
  • Insurance verifying
  • HIPAA compliance
  • Medical terminology
  • Conflict resolution
  • Electronic health records
  • Healthcare industry
  • Problem-solving
  • Multitasking and organization
  • Patient registration

Timeline

Patient Service Representative

Piedmont Access To Healthcare Services
01.2024 - Current

Front Desk Coordinator

Dr. Sang H. Yu DDS Family Dentistry
01.2020 - 01.2023

Customer Service Representative

Faneuil
01.2019 - 01.2020

Hair Stylist

Jan’s Hairstyling
01.2018 - 01.2020

CCMA -

Pathway Medical Institute

Certificate -

Sylvain Melloul International Hair Academy

Diploma -

Halifax County High School