Jade Stalling
Garland,TX
Summary
Customer service professional with over four years of proven expertise in guest services, sales, and inventory management in fast-paced environments. Skilled in driving sales growth, delivering excellent guest experiences, and implementing effective training strategies. Committed to leveraging product knowledge, customer service, and leadership skills to exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Guest Service Specialist
Hutchins BBQ
08.2024 - Current
- Led guest welcoming process, crafting positive first impressions.
- Streamlined seating arrangements, enhancing operational flow.
- Oversaw accurate order processing, boosting customer satisfaction.
- Addressed and resolved guest issues swiftly, ensuring service quality.
- Coordinated with the team to provide seamless dining experiences.
Barista Team Member
Magic Cup
02.2022 - 08.2024
- Provided product knowledge and recommendations to improve satisfaction.
- Handled inventory, ensuring optimal stock levels and adherence to safety regulations.
- Worked in a fast-paced environment preparing food and beverages.
Barista Team Member
Starbucks
03.2021 - 01.2022
- Outperformed store policies through strong customer service.
- Ensured ethical standards in cash handling and store safety.
- Prepared food and beverage items in a high-volume environment.
- Actively engaged with customers, addressing health and allergy concerns.
Education
Esthetics Certification -
Collectiv Academy
Dallas, TX01.2024
High School Diploma - undefined
South Garland High School
Garland, TX01.2023
Skills
- Guest Experience
- Team Leadership
- Inventory Control
- Customer Service
- Communication Skills
- Team Collaboration
- Time Management
- Sales Techniques
- HydraFacial / Circadian Chemical / Nano Needling
- Handling Pressure
- Critical Thinking
- 65 WPM Typing Speed
Timeline
Guest Service Specialist
Hutchins BBQ
08.2024 - Current
Barista Team Member
Magic Cup
02.2022 - 08.2024
Barista Team Member
Starbucks
03.2021 - 01.2022
High School Diploma - undefined
South Garland High School
Esthetics Certification -
Collectiv Academy