Jade Thompson
Atlanta ,GA
Summary
Dedicated hospitality and accounting professional with experience in front office management, night audit operations, accounts payable, and financial reconciliation. Skilled in processing invoices, reviewing financial statements, balancing daily revenue, and maintaining accurate records. Proven ability to lead overnight operations, resolve guest concerns, and support overall service quality. Recognized for strong communication, reliability, and delivering exceptional guest experiences with precise financial accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounting Clerk
Prizepicks
01.2023 - 10.2025
- Processed and verified an average of 100 invoices per day with accurate GL coding and PO matching
- Served as the primary point of contact for vendor invoicing, payments, and account inquiries
- Completed daily reviews of food and beverage costs and labor reports to support hotel operations
- Prepared journal entries and assisted with reconciliations during month-end close
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Night Auditor /Front Office Manager
The Island Resort
08.2019 - 12.2022
- Oversaw overnight front office operations including guest registration, room assignment, service standards, issue resolution, and policy compliance while maintaining a high level of professionalism and accuracy.
- Reconciled daily financial activity, produced audit reports, balanced charges and revenues, and ensured smooth day end closing to support operational profitability and quality standards.
- Provided leadership support by coordinating tasks with front desk staff, monitoring performance needs, maintaining service consistency, and ensuring team members followed hotel procedures and guest service expectations.
- Delivered strong guest relations by responding to escalated concerns, managing safety and security protocols, promoting hotel services to maximize occupancy, and ensuring all guests received efficient and exceptional overnight service.
Accounts Payable
Statefarm Insurance
04.2017 - 06.2019
- Processed high volume invoices with accuracy, verified supporting documentation, and ensured compliance with State Farm policies and vendor agreements.
- Utilized QuickBooks and NetSuite to enter invoices, code expenses, reconcile accounts, and maintain accurate financial records across multiple workflows.
- Resolved invoice discrepancies by coordinating with internal departments and vendors to ensure timely approvals and correct accounting entries.
- Assisted with month end close by reconciling accounts, preparing payment reports, and supporting internal control and audit requirements.
Front Desk Associate / Night Audit
Super 8 By Wyndham
11.2015 - 03.2017
- Managed guest check ins, check outs, reservations, and inquiries while maintaining a high level of professionalism and customer service.
- Resolved guest concerns promptly and coordinated with housekeeping and maintenance to ensure rooms and common areas met brand standards.
- Performed night audit responsibilities including reconciling daily financial transactions, balancing cash and card payments, and preparing end of day reports.
- Maintained a secure, organized, and welcoming front desk environment, monitored after hours activity, and supported smooth overnight hotel operations.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
05-2019
Skills
- Oracle
- QuickBooks
Front Office Management
Night Audit Operations
Accounts Payable Processing
Financial Reconciliation
Guest Service and Service Recovery
Reservation Management
- NetSuite
- Daily Revenue Balancing
Certification
- Hotel Management Fundamentals Training - Coursera
Timeline
Accounting Clerk
Prizepicks
01.2023 - 10.2025
Night Auditor /Front Office Manager
The Island Resort
08.2019 - 12.2022
Accounts Payable
Statefarm Insurance
04.2017 - 06.2019
Front Desk Associate / Night Audit
Super 8 By Wyndham
11.2015 - 03.2017
Bachelor of Science - Business Administration
Southern New Hampshire University