I am organized, dependable and successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals. I am also a detail-oriented team player with a strong ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Head Teller
Greenfield Northampton Cooperative Bank
11.2022 - Current
Provides efficient, effective and courteous customer service.
Opens all types of accounts, including IRAs, and assists customers with any problems on existing
accounts.
Performs file maintenance of customer account information and
processes requests.
Performs a wide variety of transactions including processing deposits, withdrawals, payments, check cashing, sale of bank checks, etc.
Ensures that transactions are processed correctly and the proper documentation is completed in compliance with applicable laws and regulations.
Oversees and schedules the daily activities of the teller staff. Provides on-the-job training as needed.
Maintains updated knowledge of Bank’s products and services. Identifies and actively follows up on customer cross sale opportunities.
Promotes the Bank’s products and services whenever possible. Makes referrals as appropriate.
Orders cash supply for branch and ATM.
Monitors cash levels to ensure conformance with established standards both at the teller level and with bulk cash stored in the vault.
Oversees control of vault cash, maintains established procedures, and reports excess in cash.
Acts as back up to the Manager/Assistant Manager in their absence.
Paraprofessional
Gill-Montague Regional School District
06.2021 - 09.2022
Helped teachers manage bus loading and unloading.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
Relieved classroom teacher during breaks and maintained order and structure in classroom.