Jade L. Braggs
Kenner,United States
Summary
Upbeat, customer-focused Sales Associate with 15+ years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Sally's Beauty Supply
Kenner, LA
09.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Maintained a clean and organized workspace, ensuring optimal safety and hygiene standards for clients and staff.
- Improved customer loyalty with exceptional service, building strong rapport and maintaining a high level of professionalism.
Accredited Clinique Consultant
Ulta Beauty
Harahan
09.2023 - 08.2024
- Consult clients on skincare routines, enhancing satisfaction and boosting repeat business.
- Consistently exceed monthly sales targets, achieving top sales consultant status.
- Train new staff on product knowledge and sales techniques, improving team performance.
- Resolve customer concerns effectively, enhancing overall customer experience.
- Implement promotional strategies, increasing product visibility and sales.
- Led cross-functional team to streamline operations, resulting in significant cost savings and improved efficiency. Implemented data-driven strategies to boost productivity.
- Analyze customer feedback to refine service approach, leading to enhanced client satisfaction and a marked increase in repeat business.
Task Team
Ulta Beauty
Harahan
07.2023 - 10.2023
- Collaborated with team to streamline task management, achieving measurable efficiency improvements.
- Led coordination efforts, ensuring timely completion of projects and enhancing team productivity.
- Analyzed workflow processes, identifying bottlenecks and implementing effective solutions.
- Supported team members by providing clear guidance, fostering a collaborative work environment.
- Monitored project milestones, delivering consistent results and meeting organizational goals.
- Pioneered task optimization strategies, significantly reducing project completion times and enhancing overall team efficiency.
Shift Lead
Walgreens
Kenner
09.2022 - 07.2023
- Supervised daily operations, ensuring smooth workflow and high customer satisfaction.
- Trained and mentored team members, enhancing overall productivity and service quality.
- Managed inventory and placed orders, maintaining optimal stock levels and reducing shortages.
- Resolved customer issues swiftly, improving retention and fostering loyalty.
- Implemented new procedures, achieving measurable improvements in efficiency and accuracy.
- Cultivated a positive work atmosphere, promoting team growth and professional development. Provided exceptional customer support, significantly improving retention rates.
Beauty Consultant
Walgreens Boots Alliance
Metairie, LA
09.2018 - 09.2022
- Advised customers on beauty products, leading to a noticeable increase in sales and customer satisfaction.
- Implemented personalized beauty consultations, enhancing customer loyalty and repeat business.
- Trained new staff on product knowledge and sales techniques, improving team performance and efficiency.
- Fostered strong relationships with suppliers, securing exclusive product lines and enhancing the store's competitive edge in the beauty market.
- Conceptualized and implemented a loyalty program tailored for beauty enthusiasts, significantly boosting customer retention rates.
Customer Service Associate
Walgreens
01.2018 - 09.2018
- Assisted customers with product selection, resulting in improved satisfaction and repeat business.
- Resolved customer complaints efficiently, enhancing store reputation and customer loyalty.
- Maintained accurate inventory records, reducing stock discrepancies and ensuring product availability.
- Processed transactions quickly and accurately, minimizing wait times and increasing checkout efficiency.
- Streamlined checkout process, reducing wait times and enhancing customer satisfaction. Implemented efficient inventory management, ensuring product availability.
- Meticulously maintained store cleanliness and organization, enhancing shopping experience. Ensured accurate pricing and product information display.
Education
Cosmetology License - undefined
Blue Cliff College-Metairie
Metairie05.2024
High School Diploma - undefined
Bonnabel High School
Kenner05.2005
Skills
- Customer service and sales
- Training and promotions
- Leadership development
- Data analysis
- Attention to detail
- Time management
- Continuous improvement
- Organizational skills
- Cash handling
- Team collaboration
- Flexibility and adaptability
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
References
•Tangela Robinson @Ulta Beauty Harvey 504-318-2765
•Cheryl Shay Johnson 504-909-9019
Timeline
Beauty Advisor
Sally's Beauty Supply
09.2024 - Current
Accredited Clinique Consultant
Ulta Beauty
09.2023 - 08.2024
Task Team
Ulta Beauty
07.2023 - 10.2023
Shift Lead
Walgreens
09.2022 - 07.2023
Beauty Consultant
Walgreens Boots Alliance
09.2018 - 09.2022
Customer Service Associate
Walgreens
01.2018 - 09.2018
Cosmetology License - undefined
Blue Cliff College-Metairie
High School Diploma - undefined
Bonnabel High School