Crochet
Jadelina Ly-Phomthevy
Independent Contractor
Sacramento,CA
Summary
Adaptable professional with 1+ years of experience and proven knowledge of conflict resolution, customer communications, and credit operations. Aiming to leverage my skills to successfully fill the Customer Service role at your company.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Independent Contractor
Shipt
Sacramento, CA
01.2021 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Handpick everything from fresh groceries to household essentials, then deliver them to the door in as little as one hour
- Responsible for making sure items are not damaged or out of date.
- Must ensure fast pace to keep within the time frame.
- Contact members to keep them updated and to decide if items need to be replaced.
Cashier
Bed Bath & Beyond
Sacramento, CA
08.2020 - 02.2021
- Assist customers by providing information and resolving their complaints.
- Answer customers' questions, and provide information on procedures or policies.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
Education
No Degree - Early Childhood Education
01.2020 - Current
Skills
Safety and compliance
Cash register operation
Written and verbal communication
Guest inquiries
Refund handling
Customer assistance
Identification checks
Interests
Video Game
Jewelry Making
Timeline
Independent Contractor - Shipt
01.2021 - Current
Cashier - Bed Bath & Beyond
08.2020 - 02.2021
American River College - No Degree, Early Childhood Education
01.2020 - Current