Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jadelin L. Chun

Wahiawa,HI

Summary

I am very organized and a dependable candidate successful at managing multiple priorities with a very positive attitude. I lived here all my life and proud to call Hawaii my home! I definitely have the willingness to take on responsibilities to meet Hawaiian Airlines goals and do the job well.

I'm a hardworking and passionate person with strong organizational, communication skills, goal-oriented, excellent problem solving skills & extremely eager to secure the Airport Guest Service Agent Part-Time position. I am ready to help my team achieve company goals with the Aloha spirit and hard work. I hope you allow me this opportunity.

Overview

25
25
years of professional experience

Work History

Marketing/Events/Franchise Manager

Drift Zone International
01.2021 - Current
  • Provided comprehensive training to new franchise owners for successful business management.
  • Facilitated ongoing learning and development opportunities for franchise staff through targeted training programs.
  • Enhanced franchisee satisfaction with regular communication and support initiatives.
  • Identified new market opportunities to expand the brand''s presence and reach.
  • Promoted a culture of continuous improvement within the organization by encouraging open dialogue about challenges faced by individual franchises.
  • Increased franchise sales by developing and implementing effective marketing strategies.

Marketing Events Coordinator/Partnership Manager

Pacific Expositions
01.2000 - Current
  • Strengthened relationships with vendors and partners, ensuring reliable support for future events.
  • Utilized social media platforms effectively to drive awareness of upcoming events and foster audience engagement before, during, and after the events.
  • Enhanced brand visibility by coordinating and executing high-impact marketing events.
  • Developed creative concepts for memorable events that drove increased brand recognition and customer loyalty.
  • Increased event attendance through strategic planning and targeted promotional campaigns.
  • Coordinated schedules and timelines for events.

Guest Services Supervisor

Marriotʻs Koolina Beach Club
06.2001 - 04.2006
  • Worked closely with other departments (Time Share & Operations) to meet Guests/Owners needs and provide best possible experience.
  • Resolved customer complaints, finding resolutions that maintained customer satisfaction.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Processed guest payments, itineraries and provided accurate change.
  • Monitored team performance to confirm customer service standards were consistently met.
  • Maintained up-to-date knowledge of products and services offered.
  • Resolved customer complaints, leading to satisfied customers

Education

Associate of Arts - Sales & Marketing

UH Hilo
Hilo, HI

Skills

  • Customer service
  • Teamwork and collaboration
  • Teamwork
  • Problem-solving
  • Time management
  • Service dispatching
  • Sales monitoring
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration

Interests

In my spare time, I enjoy spending time with my husband & twins who just turned 14 this March- Reign & Kayne-Lin Our ohana is very active in supporting and being part of their competitive journey in wrestling canoe paddling, judo Both children compete on the National level and near future goal is to wrestle in college and hopefully return home to Hawaii to pursue their careers We are an active ohana in events with school, community & sports affiliates


I do love to hike, travel, clean and organize (YES clean! My meditation), craft when there is down time

Timeline

Marketing/Events/Franchise Manager

Drift Zone International
01.2021 - Current

Guest Services Supervisor

Marriotʻs Koolina Beach Club
06.2001 - 04.2006

Marketing Events Coordinator/Partnership Manager

Pacific Expositions
01.2000 - Current

Associate of Arts - Sales & Marketing

UH Hilo

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Jadelin L. Chun