Jaden Bacot
Wesley Chapel,FL
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as a trainer, team builder, and project manager. Talented in accurately handling money, monitoring performance, and resolving customer concerns in fast-paced environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Head Cashier
The Home Depot Store 6311
04.2022 - Current
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Learned duties for various positions and provided backup at key times.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Cashier
Bath And Body Works, Limited Brands
03.2021 - 01.2022
- Processed refunds and exchanges per company policy.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting them in the computer system.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Operated cash register for cash, check, and credit card transactions accurately.
- Worked with floor team and managers to meet a wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
Front of House Associate
Chick-fil-A
06.2019 - 03.2021
- Verified prepared food met standards for quality and quantity before serving to customers.
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Answered telephone to answer questions and take orders.
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, FL05.2025
Associate of Arts - Criminology
Pasco-Hernando State College
New Port Richey, FL05.2023
Skills
- Adaptability and Dependability
- Stock replenishment
- Store policies understanding
- Work Task Prioritization
- Gift Wrapping
- Transaction Approvals
- Point of Sale Software
- Customer Service
- Customer Service Management
- Opening and closing procedures
- Upselling
- Customer Transactions
- Staff Supervision
Timeline
Head Cashier
The Home Depot Store 6311
04.2022 - Current
Cashier
Bath And Body Works, Limited Brands
03.2021 - 01.2022
Front of House Associate
Chick-fil-A
06.2019 - 03.2021
Bachelor of Arts - Criminology
University of South Florida
Associate of Arts - Criminology
Pasco-Hernando State College