Jaden Castillo
Fort Lauderdale
Summary
I have a good range of experience in customer service and being able to handle problems when they occur. I'm great with instructions and being able to apply them to my work. I will always try my best to satisfy the customer and make sure my co workers are doing the same so everyone can have attitude when working.
Overview
2
2
years of professional experience
Work History
Shift Manager
Pet Supermarket Inc.
Oakland Park
09.2024 - Current
- Managed daily cash intake by counting out registers and tabulating profits.
- Trained and mentored new team members on customer service standards.
- Assisted in resolving escalated customer service issues in a timely manner.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Resolved conflicts between staff members in a professional manner.
Education
High School Diploma -
Piper Highschool
Sunrise, FLSkills
- Quality assurance
- Cash management
- Customer service
- Team building
- Relationship management
- Conflict resolution
- Time management
Languages
Spanish
Limited
Timeline
Shift Manager
Pet Supermarket Inc.
09.2024 - Current
High School Diploma -
Piper Highschool