Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jaden Cochran

Statesville,NC

Summary

Dynamic and ambitious professional with a strong work ethic, experienced in delivering exceptional customer service at Punch Bowl Tavern. Proven ability in cash handling and guest engagement, complemented by effective inventory management as Dairy Department Lead at Ingles Supermarket. Committed to enhancing customer satisfaction and fostering loyalty through strategic problem-solving.

Overview

2
2
years of professional experience

Work History

Server

Punch Bowl Tavern
02.2025 - 05.2025
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Provided exceptional customer service in high-volume dining environment.
  • Handled cash and credit transactions accurately, balancing cash drawer at shift end.
  • Trained new servers on restaurant policies, procedures, and best practices.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Served up to twelve tables at a given time.

Dairy Department Lead

Ingles Supermarket
06.2023 - 07.2024
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Collaborated with management to develop promotional strategies that increased customer engagement.
  • Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
  • Oversaw efficient inventory stocking and supply rotation.

Education

Bachelor of Arts - Theology

Hellenic College
Brookline, MA

GED -

Mitchell Community College
Statesville, NC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement and hospitality
  • Ambitious for improvement
  • Energetic and diplomatic

Accomplishments

Attended Hellenic College Holy Cross with seminarian status, with intention of being ordained clergy.

Timeline

Server

Punch Bowl Tavern
02.2025 - 05.2025

Dairy Department Lead

Ingles Supermarket
06.2023 - 07.2024

Bachelor of Arts - Theology

Hellenic College

GED -

Mitchell Community College

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