Jaden Donald
Jacksonville
Summary
Dynamic Quality Assurance Analyst, excelling in complaint resolution and quality SOPs development. Adept at training and mentoring teams, I leverage strong problem-solving skills to enhance product quality and drive continuous improvement in testing processes. Passionate about fostering relationships and achieving excellence.
Overview
5
5
years of professional experience
Work History
Consultant
Arglass
Valdosta
08.2025 - 11.2025
- Assisted in quality control inspections of glass products.
- Collaborated with team members to meet production goals.
- Provided guidance and training to new team members as needed in order to meet performance goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted routine laboratory tests and experiments following standard protocols.
Quality Assurance Analyst
Renaissance Windows and Doors
Jacksonville
05.2023 - 07.2025
- Maintained detailed documentation of test cases, results, and defect reports for future reference.
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Established quality metrics and benchmarks to measure and report on product quality and testing progress.
- Facilitated training sessions for junior QA analysts on testing techniques and best practices.
- Received and inspected raw materials.
- Conducted root cause analysis for non-conformance issues in production.
Quality Control Inspector
Anchor Glass Container Corporation
Jacksonville
06.2020 - 04.2023
- Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods, and protocols.
- Identified and troubleshot equipment problems.
- Compiled laboratory test data, and performed appropriate analyses.
- Investigated and reported questionable test results.
- Performed visual inspections of finished products.
- Calibrated, validated, and maintained laboratory equipment.
- Conducted routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
Education
Some College (No Degree) - Agribusiness and economics
Florida A&M University
Tallahassee, FL05-2020
Skills
- Complaint resolution
- Product knowledge
- Relationship building
- computer proficiency
- Quality SOPs development
- Training and development
- Problem solving and critical thinking
- Time management
- Laboratory testing
- Team leadership & development
Timeline
Consultant
Arglass
08.2025 - 11.2025
Quality Assurance Analyst
Renaissance Windows and Doors
05.2023 - 07.2025
Quality Control Inspector
Anchor Glass Container Corporation
06.2020 - 04.2023
Some College (No Degree) - Agribusiness and economics
Florida A&M University