Jaden Fisher

Team Leading

• Motivated, mentored, supported, and oversaw merchandise team to achieve highest performance.
• Recruited, interviewed, hired, onboarded, and trained new associates.
• Scheduled associates based on payroll hours and operational tasks to be done.
• Held myself and our team accountable to levels of store standards and company compliance.
• Coached our team on credit and loyalty programs.
• Helped to create a friendly, welcoming, supportive work environment while leading our team with operational excellence.

Operations

• Boosted sales by effectively managing merchandise and inventory levels.
• Oversaw entirety of stores shipment process and ensured everything was done timely and efficiently.
• Managed our merchandise, inventory adjustments, cycle counts, and vendor product returns.
• Managed all operational tasks.
• Ensured all brand resets and ad resets were started and finished in a timely manner.
• Managed our store's omni and eCommerce sales.
• Helped to manage and report loss prevention
• Responsible for keeping our stock room clean, organized, accessible, and kept within safety precautions.
• Filled in as acting operations manager when needed during absences.

Sales, Store Support, and Customer Service

• Performed under pressure in fast paced, high volume location.
• Traveled to other stores for operational support when needed.
• Boosted sales conversion rates and raised the individual customer experience.
• Helped customers find product to suit their needs and assist them to be sure they leave satisfied.
• Built good relationships and communications with other leaders, associates, and external vendors.
• Opening and Closing routines
• Floor manager
• Resolved customer disputes
• Maintained updated product knowledge to successfully educate and advise customers.

Beauty Advisor

• Educated customers on proper product usage techniques, to help their confidence in their ability to replicate results at home.
• Collaborated with team members to achieve monthly sales targets and events.
• Maintained counter and display areas for cleanliness and organization.
• Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
• Actively promoted store events and promotions to encourage customer participation and drive sales growth.
• Promoted our credit and loyalty programs.
• Ensured smooth transactions on register.

Tasker

• Pushing stock at adequate speeds.
• Pushing brand planogram resets.
• Fulfilling and packing our omni / ecommerce orders.
• Taking initiative of stock replenishment

• Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
• Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
• Restocked ice, condiments, and snacks.
• Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
• Staying on top of tasks and needs in a high paced environment.
• Coordinated with servers and bartenders to maintain smooth operation of bar area.
• Closing routines.

Product development

• Designed product ideas.
• Created and produced recipes.
• Designed packaging and marketed products.

Sales

• Boosted retail and wholesale sales.
• Helped to grow our business by personable experiences with shoppers and online marketing.
• Merchandised and produced product to suit store's sale needs and opportunities.
• Developed relationships with retail and wholesale customers to maintain and grow business.
• Used quickbooks to create orders for wholesale customers.
• Helped to manage online sales and orders.
• Attended events to market and sell product.

Customer Service

• Consultant for all visitors and helped clients find product suitable for them and their needs.
• Provided personable and helpful experiences ensuring customers always left happy and satisfied.

Team Collaboration

• Worked with teammates to achieve certain sales and merchandising goals
• Filled in as acting store manager when needed during absences
• Led others with motivation

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Food preparation
• Opening and closing routines

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.