JADEN HAKIMI
Encino,United States
Summary
I am a hardworking student offering full-time work experience and extensive knowledge of core subject matter. I am meticulous and detail-orientated with excellent observational, organizational, and communication skills. I make sure to always be a positive role model focused on supporting development and teaching new skills. I believe that I am independent and a quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Concierge
Caruso Affiliated
Glendale, CA
11.2025 - Current
- Delivered exceptional customer service by addressing guest inquiries and providing tailored recommendations.
- Mentored junior staff on best practices in guest relations and operational procedures for improved efficiency.
- Led initiatives to enhance concierge offerings, resulting in increased guest satisfaction ratings and repeat visits.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Client Development Specialist
Feature
Calabasas, CA
08.2024 - Current
- Influenced existing clients to purchase current and new services using persuasion tactics.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Developed signature looks for celebrities and models for appearances, photo shoots and runway shows.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Set and achieved company defined sales goals.
Assistant Manager
Feature
Calabasas, CA
09.2022 - 09.2024
- Oversaw, developed, and motivated a group of sales associates, guaranteeing top output and first-rate client support
- Oversaw stock levels, carried out regular checks, and resolved discrepancies
- Inventory management procedures were put in place to reduce loss and shrinkage
- Uphold brand image by maintaining branch cleanliness, approachability and service
- Collaborated with upper management to develop and implement business improvements
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Babysitter (part-time)
Private Household
Encino
05.2020 - 11.2022
- Communicated positively with children and guardians
- Prepared healthy, age-appropriate snacks and meals
- Assisted children with homework assignments and special projects across different subjects
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade
- Played games, worked on puzzles, and read books to the young children
- Balanced playtime and limited screen time to support the development of fine motor, gross motor, and cognitive skills
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Helped children complete homework assignments and school projects
- Engaged with children on an individual basis to build positive relationships
- Encouraged children to be understanding and patient with others
- Worked with parents to develop and implement discipline programs to promote positive behavior
- Monitored children's play activities to verify safety
Sales Associate
Shoe Palace
Sherman Oaks
08.2022 - 09.2022
- Helped an average of 20 customers per day by responding to inquiries and finding products
- Recommended better merchandise display to management, which was implemented
- Assisted team members when necessary in handling customers, organizing inventory room, labeling products, and cleaning up
- Aided Hebrew and Farsi speaking customers
- Built a rapport with customers to understand their footwear needs and provide recommendations based on style or uses
- Maintained knowledge of store promotions, payment and exchange policies, and security procedures
Front Desk Aide
Calabasas High School
Calabasas
09.2021 - 06.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport
- Used internal software to process reservations, check-ins, and check-outs
- Answered multi-line phone system and enthusiastically greeted callers
- Oversaw fast-paced front desk operations and guests' needs at a busy facility
- Answered customer telephone calls promptly and appropriately handled needs
- Welcomed each new arrival pleasantly and confirmed reservations and identification
Sales Associate
mesmerize
Los Angeles
06.2020 - 12.2021
- Assisted, on average, 20 customers daily in finding and selecting items, and provided top recommendations to create around $1500 in sales every time
- Stocked and organized inventory with accuracy and efficiency while also completing tasks as fast as possible
- Provided top-tier customer service since customers always come first
Shadowing Student
Orthodonc Office
Tarzana
06.2021 - 08.2021
- Documented observations and permanent records to record job specifics, challenges, and requirements for end report
- Followed business policies, regulations, dress codes, and schedules
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion
- Worked with industry professionals to further drive learning goals
- Utilized doctor's office hours to clarify topics needing elaboration
Education
Associate's degree - Business
Santa Monica College
06-2025
High school diploma -
Calabasas High School
Calabasas, CABachelor of Science - Business Management
San Diego State University
San Diego, CA05-2027
Skills
- Leadership
- Creative thinking
- Responsible
- Time management
- Effective communication
- Attention to detail
- Sales expertise
- Willingness to learn
- Problem-solving
Certification
Food Handler Certification
Willingtorelocate
- Los Angeles, CA
- Las Vegas, NV
Timeline
Concierge
Caruso Affiliated
11.2025 - Current
Client Development Specialist
Feature
08.2024 - Current
Assistant Manager
Feature
09.2022 - 09.2024
Sales Associate
Shoe Palace
08.2022 - 09.2022
Front Desk Aide
Calabasas High School
09.2021 - 06.2022
Shadowing Student
Orthodonc Office
06.2021 - 08.2021
Sales Associate
mesmerize
06.2020 - 12.2021
Babysitter (part-time)
Private Household
05.2020 - 11.2022
High school diploma -
Calabasas High School
Associate's degree - Business
Santa Monica College
Bachelor of Science - Business Management
San Diego State University