Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jaden Hopkins

Canal Winchester,OH

Summary

Dynamic and reliable professional with extensive experience in customer service at Skyline Chili. Proven expertise in payment handling and order accuracy, consistently enhancing customer satisfaction. Recognized for strong teamwork and effective communication skills, contributing to a positive dining experience. Committed to maintaining high standards of food safety and sanitation.

Overview

3
3
years of professional experience

Work History

Drive-Thru Cashier

Skyline Chili
07.2024 - Current
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Balanced cash drawer at beginning and close of shift.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Followed food safety and sanitation guidelines at all times.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Followed company policies and procedures regarding cash handling.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Interacted professionally through clear communication with customers to promote positive patron experiences.
  • Monitored customer orders to confirm accuracy in preparation and delivery.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier/Kitchen Staff Member

Pizza Hut
08.2023 - 07.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Learned duties for various positions and provided backup at key times.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained high personal grooming standards and uniform presentation.

Babysitter

Family and Friends
08.2022 - 08.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Reassured children when upset providing emotional support and stability.
  • Planned fun outings and educational activities to keep children entertained.
  • Read stories, sang songs and facilitated creative play.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

High School Diploma -

Pickerington Central High School
300 Opportunity Way, Pickerington, OH 43147
05-2025

Skills

  • Payment handling
  • Food assembly
  • Kitchen support
  • Order accuracy
  • Customer service
  • Excellent communication
  • Cleaning and sanitation
  • Food handling safety
  • Flexible schedule
  • Friendly and outgoing
  • Payment processing
  • Reliable and punctual

Interests

  • Gym Workouts
  • Watching Movies and TV Shows
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I participate in a variety of outdoor recreational activities
  • Animal Care
  • I enjoy helping others and giving back to the community
  • I participate in low-impact exercises to strengthen core muscles
  • Volunteering
  • I like trying new recipes and food trends

Timeline

Drive-Thru Cashier

Skyline Chili
07.2024 - Current

Cashier/Kitchen Staff Member

Pizza Hut
08.2023 - 07.2024

Babysitter

Family and Friends
08.2022 - 08.2023

High School Diploma -

Pickerington Central High School

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Jaden Hopkins