Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaden Kelly Lynch

Phoenix,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

Fresinius Medical Care
06.2023 - Current


  • Assisted nursing staff with daily patient care routines, enhancing overall patient experience.
  • Maintained accurate patient records using electronic health record systems to support continuity of care.
  • Educated patients and families on care plans, fostering understanding and compliance with treatment protocols.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Administered dialysis treatments, ensuring patient comfort and safety throughout procedures.
  • Monitored vital signs and documented patient responses to treatment protocols effectively.

Shift Lead

Taco Bell Long John Silvers
03.2021 - Current
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Responded to and resolved customer questions and concerns.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Completed inventory purchases and oversaw shipment processing.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.

Customer Service Associate

Walgreens
03.2022 - 08.2022
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered constant flow of customer calls with minimal wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Performed cleaning duties to establish and maintain neat, organized and presentable front desk area.

Sandwich Artist

Subway
05.2020 - 01.2021
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Completed custodial rounds, including sweeping and mopping, glass cleaning and trash collecting.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.

Education

High School Diploma -

Arizona Insight Academy
Phoenix, AZ
02.2022

Skills

  • Business Operations Knowledge
  • Phone Inquiries
  • Skilled Trainer
  • Food Service Standards
  • POS Systems
  • Appointment Scheduling
  • Performance Tracking and Evaluations
  • Issue Response and Resolution
  • CPR certification
  • Patient observation
  • Basic life support
  • Vital signs monitoring

Timeline

Patient Care Technician

Fresinius Medical Care
06.2023 - Current

Customer Service Associate

Walgreens
03.2022 - 08.2022

Shift Lead

Taco Bell Long John Silvers
03.2021 - Current

Sandwich Artist

Subway
05.2020 - 01.2021

High School Diploma -

Arizona Insight Academy

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