Highly skilled serving experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
4
4
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
Cedar Park, Texas
07.2023 - Current
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided excellent customer service to ensure satisfaction.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Followed health safety guidelines when preparing and serving food products.
Explained menu items, describing ingredients and cooking methods upon request.
Responded efficiently to guest inquiries and complaints in a professional manner.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Lupe Tortilla
Cedar Park, Texas
07.2021 - 06.2023
Provided excellent customer service to ensure satisfaction.
Upheld high standards of sanitation in accordance with health department regulations.
Informed customers of daily specials and signature menu items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Explained menu items, describing ingredients and cooking methods upon request.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Trained new employees on restaurant procedures and plating techniques.
Dining Room Coordinator
Lupe Tortilla
Cedar Park, Texas
06.2020 - 06.2021
Observed food safety and sanitation protocols to reduce germ spread.
Maintained presence on dining room floor and assisted team to support efficiency of service.
Provided training for new employees on proper food handling techniques and customer service protocols.
Supervised waitstaff during peak hours to ensure efficient service was provided.
Arranged proper seating facilities to promote rules and regulations concerning safety, fire and health concerns.
Delivered practical instructions to team members using easily understood terminology.
Education
Some College (No Degree) - Computer Science And Programming
Austin Community College
Austin, TX
Skills
Supply Restocking
Guest Engagement
Table Setting
Food Inspection
Food Running
Food Delivery
Safe Food Handling
Menu Memorization
Performance Improvement
Item Promotion
References
References available upon request.
Timeline
Server
BJ's Restaurant & Brewhouse
07.2023 - Current
Server
Lupe Tortilla
07.2021 - 06.2023
Dining Room Coordinator
Lupe Tortilla
06.2020 - 06.2021
Some College (No Degree) - Computer Science And Programming