Jaden Majano
Sterling,VA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
CSR
Crest Advanced Dry Cleaners
2022.02 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Old Navy
2021.08 - 2022.02
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
BSN-RN - Nursing
Chamberlain College of Nursing
Tysons Corner, VA08.2025
Associate of Science - Forensics
Northern Virginia Community College
Sterling, VA05.2023
High School Diploma -
Woodgrove High School
Purcellville, VA06.2021
Skills
- Retail Sales Customer Service
- Active Listening
- Customer Relations
- Customer Service
- Managing Multiple Tasks
- Brand Representation
- Product Promotion
- Order Fulfillment
- Problem-Solving Ability
- Typing Proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
CSR
Crest Advanced Dry Cleaners
2022.02 - Current
Cashier
Old Navy
2021.08 - 2022.02
BSN-RN - Nursing
Chamberlain College of Nursing
Associate of Science - Forensics
Northern Virginia Community College
High School Diploma -
Woodgrove High School
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