Jaden Majano
Sterling,VA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
CSR
Crest Advanced Dry Cleaners
02.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Old Navy
08.2021 - 02.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
BSN-RN - Nursing
Chamberlain College of Nursing
Tysons Corner, VA08.2025
Associate of Science - Forensics
Northern Virginia Community College
Sterling, VA05.2023
High School Diploma -
Woodgrove High School
Purcellville, VA06.2021
Skills
- Retail Sales Customer Service
- Active Listening
- Customer Relations
- Customer Service
- Managing Multiple Tasks
- Brand Representation
- Product Promotion
- Order Fulfillment
- Problem-Solving Ability
- Typing Proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
CSR
Crest Advanced Dry Cleaners
02.2022 - Current
Cashier
Old Navy
08.2021 - 02.2022
BSN-RN - Nursing
Chamberlain College of Nursing
Associate of Science - Forensics
Northern Virginia Community College
High School Diploma -
Woodgrove High School
Similar Profiles
Alan RamirezAlan Ramirez
Customer Service Representative at Crest Advanced Dry CleanersCustomer Service Representative at Crest Advanced Dry Cleaners
Kimberly McAllisterKimberly McAllister
Office Worker at Model Cleaners Dry CleanersOffice Worker at Model Cleaners Dry Cleaners
Madison OrtizMadison Ortiz
Front Desk Associate at Go Green Dry Cleaners Pickup And DeliveryFront Desk Associate at Go Green Dry Cleaners Pickup And Delivery