Jaden Medlock
Charlotte/Boone,NC
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
Overview
5
5
years of professional experience
Work History
Line Cook
Pedalin Pig
Boone, NC
05.2024 - Current
- Follow health and safety standards to ensure safe working environment for employees and customers alike.
- Perform basic knife skills, such as dicing onions or slicing meats.
- Plate dishes according to restaurant presentation standards before delivering them to customers.
- Run the Instagram account for The Pedalin Pig, Boone.
Customer Service Cashier
Big Lots
Boone, NC
01.2023 - 06.2024
- Welcomed customers, offering assistance to help find store items.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
Breakfast Server
Green Park Hotel
Blowing Rock, NC
05.2023 - 02.2024
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Used clear communication to relay food and drink orders to kitchen staff.
- Assisted with setting up the dining area prior to opening for service.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests for assistance or information about menu items and specials.
Customer Service Manager
Harris Teeter Grocery Store
Charlotte, NC
02.2020 - 08.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Education
Some College (No Degree) - Business Marketing
Appalachian State University
Boone, NC05-2026
High School Diploma -
South Mecklenburg High School
Charlotte, NC06-2022
Skills
- Customer service
- Willing to learn
- Communication skills
- Cash handling
- Employee training
- Social media management
- Professionalism
- Relationship building
- Work ethic
Accomplishments
- Member of Phi Sigma Kappa Fraternity (Since 2022)
- Currently in charge of the Fraternity's Instagram (2024- Present)
- Recruitment for my chapter, In two semester I got 12 members to join (2024-2025)
- T-Shirt Chair. Made and customized 2 shirts (2022-2023)
References
References available upon request.
Timeline
Line Cook
Pedalin Pig
05.2024 - Current
Breakfast Server
Green Park Hotel
05.2023 - 02.2024
Customer Service Cashier
Big Lots
01.2023 - 06.2024
Customer Service Manager
Harris Teeter Grocery Store
02.2020 - 08.2021
Some College (No Degree) - Business Marketing
Appalachian State University
High School Diploma -
South Mecklenburg High School
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