Jaden Murphy
Killeen,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Pizza Hut
02.2023 - Current
- Kept detailed records of deliveries and money received from customers.
- Followed company policies and procedures during shift.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
Fork Lift Driver
Penske Logistics
10.2021 - 04.2022
- Examined shipments for quality and accuracy.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Warehouse Picker
Quiet Logistics
03.2021 - 03.2022
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Recorded daily activities for inventory control.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma -
Penn Foster
Remote05.2020
Skills
- Calm and Professional Under Pressure
- Quality Control
- Document and Records Management
- Warehousing functions
- Dispute Resolution
- Microsoft
- Shipping and Logistics
- Customer Service
- Money handling abilities
Timeline
Customer Service Representative
Pizza Hut
02.2023 - Current
Fork Lift Driver
Penske Logistics
10.2021 - 04.2022
Warehouse Picker
Quiet Logistics
03.2021 - 03.2022
High School Diploma -
Penn Foster