Jaden Sanchez
Phoenix,AZ
Summary
Results-driven individual with comprehensive experience in retail management. Known for enhancing customer experiences through effective team leadership and operational excellence. Ready to leverage expertise to drive sales and foster a high-performing team environment.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Acting Assistant Manager
Old Navy
Phoenix , AZ
07.2026 - Current
- Managed daily operations as the on-duty manager, making quick decisions to maintain a safe and productive environment.
- Led associates during busy shifts by prioritizing tasks and ensuring sales floor readiness for customers.
- Coached associates through feedback and training to enhance sales execution and customer experience.
- Supported sales, customer service, and credit goals by reinforcing priorities and keeping team focused.
- Handled key-holder duties, including opening, closing, cash handling, register reconciliation, and daily readiness.
- Supported daily store operations and team performance by collaborating with the general manager and assistant managers.
Full-Time Brand Associate
Old Navy
Phoenix, AZ
07.2026 - Current
- Drove sales and customer engagement through exceptional service, supporting promotional initiatives, and educating customers on products and Old Navy credit card programs.
- Led and supported associates during shifts by delegating tasks, providing direction, coaching team members, and ensuring operational priorities are completed.
- Serve as a keyholder and trusted member of store leadership, supporting daily operations and assuming increased responsibility for store performance in the absence of management.
- Open and close the store, including securing the building, completing closing procedures, reconciling registers, and ensuring the sales floor is prepared for the next business day.
- Monitor sales floor conditions, fitting rooms, registers, and back-of-house operations to maintain company standards and an organized customer experience.
- Executed visual merchandising standards, product replenishment, and promotional changes while maintaining brand presentation and optimizing customer experience.
- Assisted with training and onboarding new associates, providing hands-on coaching and reinforcing company policies and customer service expectations.
Brand Associate - Denim Lead
Old Navy
Phoenix, AZ
03.2025 - 07.2026
- Recognized for strong performance and product knowledge; promoted to Denim Lead to oversee Old Navy’s core denim business.
- Served as a subject matter expert for denim fits, washes, and styles, delivering tailored recommendations that enhanced customer satisfaction.
- Managed denim presentation standards by maintaining table presentation, folding standards, signage, and product flow to ensure consistent brand representation.
- Maintained shop-ready denim areas with organized size runs, refreshed displays, and trend-focused outfitting aligned with brand expectations.
Brand Associate
Old Navy
Phoenix, AZ
08.2024 - 03.2025
- Guided customers on sizing, styling, and product knowledge to enhance conversion and increase add-on sales.
- Delivered friendly customer service across fitting rooms, registers, and the sales floor to support a positive shopping experience.
- Executed recovery, restocking, and visual standards to maintain organized, sales-floor ready store.
- Advocated Old Navy loyalty and credit programs by articulating customer benefits to boost enrollment.
Peer Leader Coordinator
Peer Solutions
Phoenix, Arizona
01.2024 - 09.2024
- Managed and coached 10+ Peer Leaders across 10+ schools in Greater Phoenix, providing mentorship, performance support, and leadership development.
- Facilitated monthly meetings to establish goals, address challenges, exchange best practices, and enhance team collaboration.
- Developed and delivered youth curriculum and prevention programming focused on safety, equity, respect, and leadership.
- Cultivated partnerships with schools, community organizations, and prevention agencies to broaden program reach and effectiveness.
- Represented youth voices in board and organizational discussions, contributing to strategic planning and program decisions.
- Coordinated grant-related materials and multi-site programming to ensure consistent standards and effective communication.
Peer Leader
Peer Solutions
Phoenix, AZ
10.2020 - 01.2024
- Mentored peers and younger students, by creating a supportive environment that prioritized safety, equity, respect, and positive relationships.
- Facilitated activities and group discussions, enabling students to navigate challenges and build mutual support.
- Built communication, conflict resolution, teamwork, and leadership skills through direct student engagement.
- Collaborated with program staff to plan and execute impactful school- and community-based events.
Education
Associate of Arts -
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ05-2026
High School Diploma -
Arizona Agribusiness & Equine Center
Phoenix, AZ05-2026
Skills
- Store Operations Management
- Customer Experience
- Team Development
- Team performance management
- Recruiting & Training
- Visual Merchandising
- Cash handling
- Drive results
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- Courage in Action Award - Blue Cross Blue Shield
Timeline
Acting Assistant Manager
Old Navy
07.2026 - Current
Full-Time Brand Associate
Old Navy
07.2026 - Current
Brand Associate - Denim Lead
Old Navy
03.2025 - 07.2026
Brand Associate
Old Navy
08.2024 - 03.2025
Peer Leader Coordinator
Peer Solutions
01.2024 - 09.2024
Peer Leader
Peer Solutions
10.2020 - 01.2024
Associate of Arts -
Maricopa Community Colleges, South Mountain Community College
High School Diploma -
Arizona Agribusiness & Equine Center