Jaden Smith
Lubbock,TX
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Devoted to giving every customer a positive experience.
Overview
5
5
years of professional experience
Work History
Title Agent
Cathedral Land Solutions
Lubbock, TX
07.2023 - 09.2024
- Conducted detailed searches of public records, such as deed books, court records, tax assessments, and liens.
- Maintained regular communications with land agents and supervisor to discuss and resolve issues.
- Examined titles to determine legal restrictions that may affect the transfer of property ownership.
Training Deliver Specialist
UMC Physicians
Lubbock, TX
07.2021 - 06.2023
- Created training materials for new hires on the company's procedures and policies.
- Designed and revised training curriculum to improve clinic effectiveness.
- Assisted with new hire on boarding process.
- Provided technical support for staff.
Customer Service Advocate
UMC Physicians
Lubbock, TX
03.2020 - 07.2021
- Greeting patients in person and answering multi-telephone system in kind and professional manner.
- Ensuring all documents and forms are presented, explained and signed.
- Performing insurance benefits verification and collecting the required payment amount.
- Sending messages to medical staff for patient concerns or needs.
Education
M.S - Healthcare Administration
Texas Tech Health Sciences
05.2022
B.S - Human Development and Family Studies, Community, Family, & Addiction, Sciences
Texas Tech University
12.2019
Skills
- Multitasking efficiency
- Professionalism and ethics
- Legal document preparation
- Patient eligibility verification
- Appointment scheduling
- Customer confidentiality
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Title Agent
Cathedral Land Solutions
07.2023 - 09.2024
Training Deliver Specialist
UMC Physicians
07.2021 - 06.2023
Customer Service Advocate
UMC Physicians
03.2020 - 07.2021
M.S - Healthcare Administration
Texas Tech Health Sciences
B.S - Human Development and Family Studies, Community, Family, & Addiction, Sciences
Texas Tech University
Similar Profiles
Deborah NorkiewiczDeborah Norkiewicz
ROW Land Agent at Cathedral Land Solutions, LLCROW Land Agent at Cathedral Land Solutions, LLC
Simeon KingSimeon King
Cabinet Installer at Cathedral SolutionsCabinet Installer at Cathedral Solutions
Judah LehmanJudah Lehman
Custom Cabinetry Designer at Cathedral Solutions LLCCustom Cabinetry Designer at Cathedral Solutions LLC