Jenna James
Overland Park,KS
Summary
Proven multitasker and ethical professional, adept in Microsoft Office and Quickbooks, with a track record of reducing title errors at Legends Honda and Toyota and enhancing customer satisfaction at The Bar Olathe. Skilled in fostering client relationships and streamlining processes, achieving over 100 title entries weekly and significantly improving service efficiency.
Punctual, precession, great team player.
Overview
14
14
years of professional experience
Work History
Title Agent
Legends Toyota
Kansas City, KS
04.2023 - Current
- Entered new car inventory for Legends Honda and Legends Toyota
- Entered invoices after new cars arrived
- Organized trade in titles
- Trade title Payoffs
- Wholesale titles
- Correct title errors from auctions
- Typed 100+ titles weekly
- Paperwork for leases to the DMV
- Filed liens in KS and Missouri
Server / Bartender
The Bar Olathe
Olathe, KS
08.2021 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Title Agent
Central Rv
Ottawa, KS
06.2018 - 08.2021
- Reduced errors in title searches by conducting thorough research using public records, databases, and other resources.
- Developed strong relationships with local government agencies to expedite document retrieval and streamline research processes.
- Processed out of state titles from auctions.
- Filed Liens through Kansas E-Lien and MDOR website
Tanning Consultant / Manager
Darque Tan
Denver, CO
07.2013 - 01.2018
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Server
The Forum of Overland Park
Leawood, KS
07.2010 - 07.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Shawnee Mission South
Overland Park, KS05.2013
Skills
- Multitasking efficiency
- Professionalism and Ethics
- Excel in Microsoft Office
- Quickbooks
- CDK Dealership Platform
Timeline
Title Agent
Legends Toyota
04.2023 - Current
Server / Bartender
The Bar Olathe
08.2021 - 04.2023
Title Agent
Central Rv
06.2018 - 08.2021
Tanning Consultant / Manager
Darque Tan
07.2013 - 01.2018
Server
The Forum of Overland Park
07.2010 - 07.2013
High School Diploma -
Shawnee Mission South