Compassionate Mental Health Professional experienced in crisis intervention, patient assessment, and personalized care plan development. Enhanced patient outcomes by fostering supportive environments and utilizing effective communication techniques. Demonstrated commitment to teamwork and adaptability in addressing diverse client needs.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Mental Health Technician
Friends Hospital
02.2018 - 07.2025
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create a safe environment for patient and medical personnel.
Monitored patient behavior and emotional well-being throughout daily activities.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create a safe and supportive environment.
Aided patients with meals, ADLs, and facility transfers to enhance security and overall well-being.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Supported therapeutic interventions and facilitated group therapy sessions to promote patient engagement and recovery.
Residential Mental Health Worker
Project Transitions
09.2013 - 01.2018
Built strong rapport with residents through active listening, empathy, and cultural sensitivity, fostering trust and open communication.
Facilitated skill-building workshops for residents on life management tasks, enhancing their independence in budgeting, cooking, and self-care.
Performed comprehensive assessments of new residents at admission, collecting vital information to develop tailored care plans and guide treatment decisions.
Promoted the development of healthy coping skills through group therapy sessions and one-on-one counseling.
Provided skill-building opportunities for residents through structured workshops focused on life management tasks such as budgeting, cooking, or selfcare.
Maintained a safe and therapeutic environment for residents, conducting regular room checks and addressing any concerns.
Actively participated in staff meetings to share insights from direct care experiences that contributed to improved program outcomes for residents.
Crisis Stabilization Unit Mental Health Technician
Delaware County Memorial Hospital
10.2010 - 01.2018
Encouraged and motivated patients toward stabilization goals, celebrating successes to enhance their recovery journey.
Monitored patient vital signs regularly to support comprehensive assessments and ensure optimal care and personal wellbeing.
Assisted clinical staff with crisis intervention strategies to foster a safe and supportive environment for patients.
Monitored patient vital signs regularly to support comprehensive assessments.
Observed patient behavior patterns closely for any signs of regression or potential crises requiring immediate attention from clinical staff.
Provided ongoing encouragement and motivation to patients as they progressed toward stabilization goals, celebrating successes along the way.
Education
Bachelor of Science - Psychology
Rosemont College
Rosemont, PA
05.2025 - 05.2026
Skills
Crisis intervention
Suicide prevention
Mental health support
Patient assessment
Behavior management
Substance use intervention
De-escalation techniques
Safety management
Observation skills
Behavior observation
Stress management
Behavioral management
Timeline
Bachelor of Science - Psychology
Rosemont College
05.2025 - 05.2026
Mental Health Technician
Friends Hospital
02.2018 - 07.2025
Residential Mental Health Worker
Project Transitions
09.2013 - 01.2018
Crisis Stabilization Unit Mental Health Technician
Mental Health Technician at Circles Of Care Psychiatric Residential FacilityMental Health Technician at Circles Of Care Psychiatric Residential Facility