Jadian Isaac
Burien
Summary
Dynamic professional with a strong work ethic and expertise in client relations. Proven ability to enhance customer satisfaction through innovative problem-solving and effective prioritization. Skilled in theft deterrence techniques and fostering a positive team environment, consistently achieving high-quality service outcomes.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Consumer Direct Care Network
Federal Way
05.2019 - 06.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure, while resolving conflicts.
- Enhanced client satisfaction by efficiently addressing inquiries and resolving complex situations that arose.
- Provided company information and policies to clients upon inquiry, and answered questions via phone, email, and online chat.
- Contributed to a positive work environment with strong interpersonal skills and a proactive attitude.
- Documented client progress and communicated effectively with the care team.
Key Holding Manager
Walgreens
Federal Way
02.2023 - 06.2024
- Increased customer satisfaction through exceptional service and prompt resolution of complaints.
- Streamlined daily operations by effectively delegating tasks to team members and monitoring progress.
- Managed and motivated employees to be productive and engaged in work.
- Handed cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Skills
- Customer relationship management
- Effective prioritization and scheduling
- Innovative thinking
- Expertise in client relations
- Coordination of retail activities
- Theft deterrence techniques
- Planogram creations and execution
- Product rotation and shelf organization
- High-quality client service
- Strong work ethic
References
References available upon request.
Timeline
Key Holding Manager
Walgreens
02.2023 - 06.2024
Home Health Aide
Consumer Direct Care Network
05.2019 - 06.2025
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