Jadis Jackson
Phoenix,AZ
Summary
Proactive and motivated team member renowned for an engaging personality and adaptable approach. Recognized for consistently fostering positive environments and anticipating individuals' needs to enhance overall experiences. Passionate about community engagement and dedicated to making a positive impact, with a strong commitment to philanthropy and societal betterment.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Phoenix, AZ
07.2022 - Current
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Guest Advocate
Target
Scottsdale, Arizona
09.2021 - 06.2022
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Trained new personnel regarding company operations, policies and services.
- Implemented and developed customer service training processes.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Brand Representative
Hollister.Co
Oak Brook, IL
10.2020 - 07.2021
- Collaborated with marketing team to create and implement promotional campaigns.
- Conducted market research to identify emerging trends and make strategic adjustments to marketing efforts accordingly.
- Assisted in organizing promotional events, boosting brand visibility and attracting new customers.
- Planned future sampling opportunities and special events.
Guest Advocate (Seasonal Position)
Target
Winfield, IL
09.2019 - 12.2019
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Implemented and developed customer service training processes.
- Sought ways to improve processes and services provided.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Education
Bachelors of Arts in Communications - Minor in Public Administration
Grand Canyon University
Phoenix, AZ04.2024
High School Diploma -
Glenbard South High School
Glen Ellyn, IL05.2020
Skills
- Workflow Coordination
- Hospitality service expertise
- Calm and Professional Under Pressure
- Effective Organization
- Time Management
- Youth enrichment
- Research and analysis
- Clear Communication
Affiliations
- [Local Outreach] Youth Volunteer- Regularly contributed volunteer services at Changing Lives Center (CLC), offering childcare within a Christian-oriented environment. Demonstrated dedication and responsibility in ensuring the safety, well-being, and positive development of children under care.
- [Best Buddies] Member 09/2016- 05/2020 -Engaged in one-on-one interactions with individuals with special needs, fostering genuine friendships and promoting inclusivity.
- [WyldLife] Youth Leader -Provided guidance and mentorship to sixth-grade girls within a Christian youth leadership role.
Timeline
Server
Texas Roadhouse
07.2022 - Current
Guest Advocate
Target
09.2021 - 06.2022
Brand Representative
Hollister.Co
10.2020 - 07.2021
Guest Advocate (Seasonal Position)
Target
09.2019 - 12.2019
Bachelors of Arts in Communications - Minor in Public Administration
Grand Canyon University
High School Diploma -
Glenbard South High School