Dynamic IT Technician with a proven track record at West Virginia State University, excelling in desktop technical support and network troubleshooting. Expertly configured hardware and software, enhancing operational efficiency. Recognized for delivering exceptional remote support, fostering strong user relationships, and resolving issues swiftly to minimize downtime.
Developed in fast-paced IT environment, bringing critical thinking and problem-solving skills to new challenges. Facilitated user support and managed hardware and software issues, ensuring smooth operation and client satisfaction. Seeking to transition into new field, leveraging technical expertise and solution-oriented approach.
Adaptable and resourceful with positive outlook and knack for troubleshooting technical issues. Possesses foundational knowledge of computer systems and networks, paired with skills in hardware installation and software configuration. Committed to leveraging technology to ensure seamless operations and enhance user experience.
