Jadon Elliott
Houston,TX
Summary
Head Waiter/bartender with 5 years of fine dining experience. Expert in training staff on the POS system, with extensive knowledge of conflict resolution skills. Committed to enhancing customer and staff experiences and increasing sales. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Pappadeaux Seafood Kitchen
06.2019 - Current
- Keep bar presentable and well-stocked
- Perform opening/closing duties, sales reports, preparing cash drawers
- Organize bar inventory/storage
- Follow alcohol awareness procedures
- Work with POS system to place orders/manage bills
Head Waiter
Pappadeaux Seafood Kitchen
06.2019 - Current
- Arrange linens/table settings according to seating plan and event theme
- Provide friendly, courteous service to create memorable moments for guests
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs
- Greet new customers, discuss specials and take drink orders
- Uphold high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables
Trainer
Pappadeaux Seafood Kitchen
06.2019 - Current
- Mentor/train new hires, resulting in stronger staff development/increased productivity
- Demonstrate respect, friendliness and willingness to help wherever needed
- Maintain energy and enthusiasm in fast-paced environment
Education
Associate of Applied Science - Marketing
Houston Community College
Houston, TX06.2022
Skills
- Anticipating Guest Needs
- Suggestive Selling
- Fast-Paced Environment
- Dining Room Management
- Cash Register Operation (POS)
- Team Member Training
- Teamwork and Collaboration
- Attention to Detail
Certification
TABC Certification (Alcoholic Beverage Commission)
ServSafe Certification (Texas Food Handler)
Timeline
Bartender
Pappadeaux Seafood Kitchen
06.2019 - Current
Head Waiter
Pappadeaux Seafood Kitchen
06.2019 - Current
Trainer
Pappadeaux Seafood Kitchen
06.2019 - Current
Associate of Applied Science - Marketing
Houston Community College