Jadyn Bartlett
Groveland,FL
Summary
A seasoned Service Professional with a proven track record at Olive Garden, I excel in shift leadership and fostering team collaboration. Known for resolving guest issues with active listening, I've empowered teams and enhanced dining experiences, ensuring guests feel like family. My expertise in training and relationship building has significantly contributed to a positive work environment and exceptional service standards.
Overview
4
4
years of professional experience
Work History
Service Professional
Olive Garden
09.2020 - Current
- Immediately resolved issues with guests by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
- Empowered the team, recognized guests and team members, and holds others accountable.
Server Trainer
Olive Garden
09.2020 - Current
- Trained new team members on restaurant procedures, menu items, and the steps of service.
- Provided feedback and guidance to help servers offer fast service and abundant refills while making guest feel like family.
- Utilized effective communication techniques to support server learning and comprehension.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
Server
Olive Garden
09.2020 - Current
- Provide safe, friendly and attentive service that makes guests feel welcome and like they are part of our family.
- Deliver exceptional dining experiences by upholding high standards we set for ourselves and each other.
- Offer recommendations on food, wine, and beverages in order to take our guests on a tour of Italy.
Education
High School Diploma -
Tavares High School
Tavares, FL05-2021
Skills
- Shift Leadership
- Multitasker
- Problem-solving aptitude
- Team building
- Relationship building
- Professionalism
- Active listening
- Teamwork and collaboration
Timeline
Service Professional
Olive Garden
09.2020 - Current
Server Trainer
Olive Garden
09.2020 - Current
Server
Olive Garden
09.2020 - Current
High School Diploma -
Tavares High School