Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jadyn Demko

Northampton,PA

Summary

Dedicated medical receptionist with strong front desk operations, customer service, and appointment scheduling skills. Committed to enhancing patient engagement and streamlining administrative processes.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Lehigh Valley Health Network
Allentown, PA
01.2025 - Current
  • Scheduled patient appointments efficiently to optimize office workflow.
  • Managed patient records using Electronic Health Record systems for accuracy and compliance.
  • Provided exceptional customer service, addressing patient inquiries and concerns promptly.
  • Coordinated communication between patients and healthcare providers to enhance care continuity.

Lead Front Desk Receptionist

Club Pilates
Allentown, PA
11.2022 - 01.2025
  • Supervised front desk operations, ensuring seamless member check-in and appointment scheduling.
  • Trained and mentored new receptionists, fostering a positive team environment and enhancing service quality.
  • Implemented effective communication strategies, improving member engagement and satisfaction scores.
  • Streamlined administrative processes, reducing wait times for members during peak hours.

Lifeguard

Northampton Area Pool
Northampton, PA
06.2020 - 08.2022
  • Monitored pool activities to ensure safety and compliance with regulations.
  • Responded swiftly to emergencies, administering first aid and CPR as needed.
  • Conducted regular safety inspections of pool facilities and equipment.
  • Educated patrons on pool rules and safe swimming practices.

Education

Bachelor of Science - Health Sciences

Penn State University
Center Valley, PA
05.2026

High School Diploma -

Northampton Area High School
Northampton, PA
06.2019

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Office administration
  • First aid
  • Team collaboration
  • Sales assistance
  • Customer service

Timeline

Medical Receptionist

Lehigh Valley Health Network
01.2025 - Current

Lead Front Desk Receptionist

Club Pilates
11.2022 - 01.2025

Lifeguard

Northampton Area Pool
06.2020 - 08.2022

Bachelor of Science - Health Sciences

Penn State University

High School Diploma -

Northampton Area High School