Jadyn Milligan
Buffalo
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
4
4
years of professional experience
Work History
Patient Check in Representative Lead
UB NEUROSURGERY
Buffalo, NY
03.2025 - Current
- Lead position
- Navigating through Medent
- Mentored junior representatives on best practices in patient interaction and administrative procedures, fostering team growth.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Creating schedules and assignments for following days/weeks
- Check in patients and verify their information
- Sorting mail and delivering packages to different departments
- Review papers and objectives for following day
- Able to manage two computer screens for the computer programs we use
- Able to complete personal and overall cash-outs for the day
- Exhibited high energy and professionalism when dealing with clients and staff.
- Hold weekly meetings to give feedback over how check in has been running
Crew Member
Five Guys Burger And Fries
Buffalo, NY
05.2024 - Current
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Upheld high standards of productivity and quality in operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences. Performed cashier duties such as taking orders, collecting payments and providing change.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Camp Counselor
Mayor Summer Youth
Buffalo, NY
07.2022 - 08.2025
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Coordinated and led group activities for campers and counselors.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Established and built relationships with campers to ease fears in new environment.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
Barista
Daily Planet Coffee
Buffalo, NY
11.2023 - 05.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Collected payments and provided accurate change.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Utilized POS system to receive and process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Supported highest standards of conduct and service to support company reputation.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Salesperson
Strawberry Island Chocolates
Buffalo, NY
03.2022 - 04.2024
- Operated register, handled cash and processed credit card transactions.
- Educated customers about products and services offered by the company.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Sold, upsold, and cross-sold food products to customers.
Education
High School Diploma -
Fredrick Law Olmsted
Buffalo, NY06-2024
Skills
- Cash handling
- Flexible schedule
- Teamwork and collaboration
- Verbal and written communication
- Time management
- Leadership qualities
- Performance improvement
- Problem-solving
- Medical terminology
- Goal-oriented mindset
Accomplishments
- Supervised team of 7 staff members.
- Able to grow and take over as Team lead in less then a year of working for UBNS
Timeline
Patient Check in Representative Lead
UB NEUROSURGERY
03.2025 - Current
Crew Member
Five Guys Burger And Fries
05.2024 - Current
Barista
Daily Planet Coffee
11.2023 - 05.2024
Camp Counselor
Mayor Summer Youth
07.2022 - 08.2025
Salesperson
Strawberry Island Chocolates
03.2022 - 04.2024
High School Diploma -
Fredrick Law Olmsted
Awards
2022-2024 - Honor Roll, 716 Gear Scholarship Recipient, 3.8 GPA, Shooting Guard/Captain for Olmsted Girls varsity Basketball 2020 to 2024
Education and Training
other