Jadyn Riley
San Marcos,CA
Summary
Dynamic and results-oriented professional with a proven track record at Station Tavern And Burgers and Chuck E. Cheese, excelling in customer relations and customer service. Leveraged strong multitasking abilities and hospitality skills to enhance guest experiences and support team efficiency while working in fast pace enviornments. Consistently contributing to increased revenue and operational success.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Station Tavern And Burgers
San Diego, CA
06.2024 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by paper and iPad, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier, Cast Member
CEC Entertainment
San Diego, CA
11.2022 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Worked flexible schedule and extra shifts to meet business needs.
Internship Student
Scripps Ranch Kindercare
San Diego, CA
09.2022 - 06.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Enforced rules and instructions to maintain discipline.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Education
Bachelor of Arts - Sociology
California State University San Marcos
San Marcos, CA06-2028
High School Diploma -
Scripps Ranch High School
San Diego, CA06.2024
Skills
- Merchandise packaging
- Guest Inquiries
- Scanner Operation
- Customer Relations
- Process Transactions
- Hospitality and Accommodation
- Dining customer service
- Item promotion
- Greeting guests
- Price memorization
Additional Information
Have many hours spent in Volunteer work consisting in aiding family organization giving to those who are in need (ex: handing out meals and turkeys to the homeless on thanksgiving and black friday for the last 3 years); Volunteering at the local elementary school events (ex: Miramar Ranch Elementary Halloween carnival); And school student organization events (ex: packaging snack bags to send to homeless shelters).
Timeline
Restaurant Hostess
Station Tavern And Burgers
06.2024 - 08.2024
Cashier, Cast Member
CEC Entertainment
11.2022 - 04.2024
Internship Student
Scripps Ranch Kindercare
09.2022 - 06.2023
Bachelor of Arts - Sociology
California State University San Marcos
High School Diploma -
Scripps Ranch High School
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