Summary
Overview
Work History
Education
Skills
Certifications
Accomplishments
Awards
Timeline
Generic

JADYN TIELBUR

Lubbock,Texas

Summary

Goal-oriented Student Ambassadors dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.

Overview

6
6
years of professional experience

Work History

STUDENT AMBASSADOR

Texas Tech
01.2023 - Current
  • Working with Student Housing at Texas Tech University
  • Giving tours of Texas Tech while so, answering questions, chats, emails, and phone calls.
  • Answered questions from visitors and potential students about university life.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
  • Increased student engagement by organizing and leading campus tours for prospective students and their families.

CUSTOMER SERVICE

URBAN AIR
09.2020 - 05.2022
  • Worked all around the establishment and customer serve
  • Worked front desk, kitchen, and around the parks activities
  • Resolved customer inquiries promptly, ensuring high satisfaction levels and repeat business.
  • Maintained excellent customer service and positive attitude.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Provided excellent customer service to subscribers and businesses.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.

LIFEGUARD

FRONT RANGE
05.2020 - 09.2021
  • Enforcing safes and safety and helped maintain a clean environment
  • Certified in CPR and AED
  • Provided friendly customer service to guests and addressed concerns.
  • Supervised pool area, enforcing safety rules and responding quickly to emergencies
  • Conducted swim tests and provided water safety instruction to members and guests.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.

HOST/BUSSER

Mama Louise
08.2018 - 11.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

MARKETING -

TEXAS TECH UNIVERSITY
Lubbock, TX
05.2026

GRANDVIEW HIGH SCHOOL
Aurora, CO
05.2022

Skills

  • Strong customer service skills, ensuring guest satisfaction and resolving issues promptly
  • Efficiency in seating guests and clearing tables to maintain smooth restaurant flow
  • Attention to detail in setting and clearing tables according to restaurant standards
  • Time management
  • Leadership
  • Problem-solving
  • Organization
  • Customer service
  • Attention to detail
  • Critical thinking
  • Student Engagement
  • Activity Planning

Certifications

  • AED
  • CPI
  • CPR certified with children and adult

Accomplishments

  • Floor Representative
  • RISE Volunteer
  • Volunteered with Freedom Service Dogs
  • Leadership throughout my sorority, Alpha Xi Delta. For example: Sisterhood Chair and Diversity/Equality Director, along with Homecoming and Chapter Events Director.
  • Volunteer with the Boys and Girls Club of Shallowater
  • Part of The Women in Business Club

Awards

  • Honor Roll Junior Year of High School
  • Dean's list Sophomore Year of College

Timeline

STUDENT AMBASSADOR

Texas Tech
01.2023 - Current

CUSTOMER SERVICE

URBAN AIR
09.2020 - 05.2022

LIFEGUARD

FRONT RANGE
05.2020 - 09.2021

HOST/BUSSER

Mama Louise
08.2018 - 11.2019

MARKETING -

TEXAS TECH UNIVERSITY

GRANDVIEW HIGH SCHOOL

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JADYN TIELBUR