Jadyn Watkins
Knoxville,Tennessee
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Barista
BeCaffeinated
Chattanooga, TN
08.2023 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Created signs and displays to advertise store products or events.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Described menu items to customers and suggested appealing products.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared and served hot or cold beverages.
- Monitored inventory levels of supplies and restocked when necessary.
Embassador
Maple Street Biscuit
Knoxville, TN
06.2023 - 08.2024
- Prepared and served hot or cold beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Created signs and displays to advertise store products or events.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Addressed and resolved customer concerns to maintain brand loyalty.
Sales Associate
Clean Eatz
Knoxville, TN
10.2021 - 04.2023
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assisted customers with product selection, sizing and styling.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Tracked sales performance metrics to identify trends in the market place.
Education
Bachelor of Economics - Economics
The University of Tennessee - Chattanooga
Chattanooga, TN05-2026
Skills
- Cash Handling
- Up-Selling
- Sales Expertise
- Conflict Mediation
- Exceptional Customer Service
- Performance Improvement
- Positive and Professional
- Team Player
- Professional Demeanor
- Friendly and Outgoing
- Solid Problem Solver
Affiliations
I am active in the Kappa Delta sorority and enjoy volunteering my extra time towards the Girl Scouts of America.
Timeline
Barista
BeCaffeinated
08.2023 - Current
Embassador
Maple Street Biscuit
06.2023 - 08.2024
Sales Associate
Clean Eatz
10.2021 - 04.2023
Bachelor of Economics - Economics
The University of Tennessee - Chattanooga